5 Ways to Fix iTunes Error 3014

You are caught into trouble because of iTunes error 3014 when you want iOS update or restore. Maybe you are ignorant of what it is and how to deal with. Then this post is going to tell you everything about it. More importantly, you will be given 5 ways to fix iTunes error 3014 after reading this article.

By Christian Chus | Posted on: Sep. 12, 2018, Last Updated: Sep. 13, 2018
Home > PhoneRescue > iOS Data Recovery > 5 Ways to Fix iTunes Error 3014
PhoneRescue – iOS Data Recovery

Based on custom-designed technologies, PhoneRescue comes as the ONLY lifesaver to safely rescue you from any iOS data disasters at the first moment. photos, messages, contacts, or just any piece of iPhone data you can’t live without, we bring them all back for you, in the most straightforward, efficient and secure manner.

When you try to update or restore your iOS device with iTunes, a notification popping up says that an unknown error occurred (3014). Your mind may go blank because you know nothing about iTunes errors. So the first thing you probably want to know is that what iTunes errors are. In a word, there are many error numbers to identify the error occurred, which indicate information about the error and possible cause of error. In the case of iTunes error 3014, it is one of the restore/update error codes when iTunes cannot access Apple’s iOS software update server. So what can you do to fix iTunes error 3014? Before then it’s important to figure out the causes of it.

Why does it happen?

  1. The computer is set wrong date and time;
  2. Download corrupted, incomplete, or out-of-date installation of iTunes;
  3. The files of Windows system or iTunes-related files are infected by virus or malware;
  4. iTunes-related files are corrupted in the Windows registry;
  5. iTunes-related files are maliciously or mistakenly deleted by other programs.

How to fix iTunes error 3014 with

Solution No. 1: Check the Version of iTunes

It’s a good way to update the latest version of iTunes to get rid of this error. Although it’s very easy to operate, it does work in many cases.

Solution No.2: Check Computer’s Date and Time

Sometimes, iTunes error may be caused by wrong Date and Time settings on your computer which would lead to confusion zone as well as negative impact on communication with Apple server. So you’d better set the correct time, date, and time zone to solve this error.

On Windows PC

Step 1Go to Start > Control Panel > Date and Time.

Step 2Choose Change date and time to reset; Choose Change time zone to reset.

Fix iTunes Error 3014 - Reset Time & Date on Windows

Fix iTunes Error 3014 – Reset Time & Date on Windows

On Mac

Step 1Go to the Apple Menu > System Preference > Date & Time.

Step 2Choose Date & Time to reset; choose Time Zone to reset.

Fix iTunes Error 3014 - Reset Time & Date on Mac

Fix iTunes Error 3014 – Reset Time & Date on Mac

Solution No. 3: Check TCP/IP Filtering, Firewall, or Security Software

If you have TCP/IP filtering, firewall, or security software installed on your computer, you’d better try the following steps:

Step 1Turn off or temporarily uninstall your security software.

Step 2Make sure you have a working internet connection then visit www.apple.com or contact your Internet service provider for more help.

Step 3Bypass your Internet router. Some routers might block iTunes from accessing the update server.

Once you confirm your Internet connection is working, try to update or restore your iOS device again.

Solution No.4: Update the Operating System on Your Computer

Updating your computer’s operating system is a great help in solving issues like iTunes Error 3014 because older versions of Windows or Mac are not fully compatible with the newer versions of iTunes.

To update Windows

Step 1Click Start button > Control Panel > Windows Update.

Fix iTunes Error 3014 - Update Windows Operating System - Step 1

Fix iTunes Error 3014 – Update Windows Operating System – Step 1

Step 2Click on Windows Update > Check for updates.

Fix iTunes Error 3014 - Update Windows Operating System - Step 2

Fix iTunes Error 3014 – Update Windows Operating System – Step 2

Step 3Wait for a while, click on Install updates if there is any available software update.

Fix iTunes Error 3014 - Update Windows Operating System - Step 3

Fix iTunes Error 3014 – Update Windows Operating System – Step 3

To update Mac OS X

Step 1Open App Store on your Mac computer.

Step 2Click Updates from the toolbar.

Step 3If there is an available update, click Update to download and install on your system.

Fix iTunes Error 3014 - Image Credit: https://suppo32rt.apple.com/en-us/HT201541

Fix iTunes Error 3014 – Image Credit: https://suppo32rt.apple.com/en-us/HT201541

Solution No.5: Reset the Hosts Files

This step is highly technical and we don’t recommend that you do this alone if you are unfamiliar with it. It is your last choice among the basic solutions of the above steps fail.

If you’re using a Windows computer, following the steps from the Microsoft support site.

Step 1Click on Start and search Notepad. And then open Notepad.

Step 2Copy the following text, and then paste the text into the file:

For Windows 10

# Copyright (c) 1993-2006 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

#

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a '#' symbol.

#

# For example:

#

#      102.54.94.97     rhino.acme.com          # source server

#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.

#       127.0.0.1       localhost

#       ::1             localhost



For Windows 7

# Copyright (c) 1993-2006 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

#

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a '#' symbol.

#

# For example:

#

#      102.54.94.97     rhino.acme.com          # source server

#       38.25.63.10     x.acme.com              # x client host



# localhost name resolution is handle within DNS itself.

#       127.0.0.1       localhost

#       ::1             localhost

Step 3On the File menu, select Save as, type “hosts” in the File name box as the following screenshot shows, then save the file to the desktop.

Fix iTunes Error 3014 - Reset Hosts Files on Windows

Fix iTunes Error 3014 – Reset Hosts Files on Windows

Step 4Close Notepad. Then go to Computer > Local Disk (C) > Windows > System32 > drivers > etc. In the Etc folder, tap and host or right-click the Hosts file, and rename the files as “Hosts.old”.

Step 5Copy or move the Hosts file that you created in step 3 from the desktop to the Etc folder. If you are prompted to enter an administrator password, select Continue.

If you’re using a Mac, follow the steps from the Apple Support Site.

Step 1In the Finder, Click on Terminal and open it.

Step 2Type “sudo nano /private/etc/hosts” command and then press Return.

Step 3Enter the password of your Mac and press Return. You won’t see text appear in the Terminal window when you type your password.

Step 4Terminal displays the hosts file as a window below shows. Then Navigate to entries in front of gs.apple.com and add # symbol in front of the entry.

Fix iTunes Error 3014 - Reset Hosts Files on Mac

Fix iTunes Error 3014 – Reset Hosts Files on Mac

Step 5Press Control-O to save the file; Press Return when asked for the filename; Press Control-X to exit the editor.

Step 6Restart your Mac.

After your computer is finished restarting, try to update or restore your iOS device again.

The Bottom Line

After reading this article, you’ve been learned about information about iTunes error 3014, including its definition, its causes and its solutions. You can follow the solutions step by step to fix iTunes error 3014 if you encounter it. Do you have further questions about this error code or its solutions? If so, please leave your comments. We’ll get rid of your problems as soon as we can.

Christian Chus

Member of iMobie team. A typical Gemini. Addicted to Apple and music stuff. Always like solving issues related to iOS & Android.

PhoneRescue ® for iOS

Recover your deleted iPhone iPad files with the highest success rate, no matter whether you have backups or not!

Free Download
  • * 100% Clean & Safe
5,716,299

Users Served