How to Fix iTunes Error 14 When Updating to New iOS 14

How to fix iTunes error 14 when updating to new iOS, such as iOS 14? This guide will tell you the basic solutions to fix this iTunes error 14 problem.

Joy Taylor Last Updated: May. 21, 2021

You know, Apple has released the new iOS in September every year, and then continually released some versions to fix bugs and bring some improvements. This year Apple users has met iOS 14, and Apple has already released some exciting features of the new iOS by now.

Many users have received “The iPhone/iPad could not be restored. An unknown error occurred (14).” just like you. It happens when you are trying to update your device to a higher version of iOS as well as restoring from the backup. You may have made it when you update to iOS 14, but this time you can’t do that anymore. To help you out, here in this guide we list the most useful methods to help you solve the iTunes error 14 issue.

iOS Upgrade Problem – iTunes Error 14

iOS Upgrade Problem – iTunes Error 14

Why would iTunes Error 14 Happen?

Before reading the fixes of iTunes error 14, you might want to know why would this issue happen? Unfortunately, there’s no valid explanation of the reason why this issue happens. The only thing we can make sure is that iTunes error 14 happens due to a hardware issue, and probably is the main board issue. Below are possible fixes to solve this problem.

7 Ways to Fix: This iPhone/iPad Could Not Be Restored, An Unknown Error 14 Occurred

Upgrading to new iOS is great, however, you may meet some annoying problems even though you have made full preparation. Therefore, in this guide, we will focus on how to fix iTunes error 14 when updating to the new iOS so that you can have a smooth upgrade. Here we’ll list 7 efficient fixes to help iTunes users get out of error 14. These solutions are provided to be useful with millions of iTunes users.

Solution 1: Check Your USB Cable

iTunes error 14 may happen when you have a USB connection issue. Try a different USB port on your computer or use a different USB cable. You’d better use the original Apple Lighting USB that came with your device. And you can text the USB cable on another computer.

Solution 2: Restart Your iDevice and Computer

This is one simple way to fix the iTunes error 14 problem. You may often forget about it. You can always try to restart your device when you meet any problem.

Solution 3: Backup and Try Clean Restore

First backup your device and then perform a clean restore of iOS 14. Then have a clean restore of iOS 14 using the IPSW file that downloaded from Apple’s Developer Center. Finally, restore your device with the backup you created after installing iOS 144 successfully.

Solution 4: Install the Latest Version of Xcode 8

Go to Apple’s Developer’s website to download and install the latest Xcode 8 on a Mac computer. Apple says: You must have the latest version of Xcode 8 installed on your Mac before using a Restore image to install iOS or tvOS beta software on a device. So make sure to have the latest version of Xcode installed on the computer to avoid or fix iTunes error 14.

Solution 5: Update iTunes to the Latest Version

Apple has always released a new version of iTunes to work with the new operating system, so go to have a check and update the iTunes to the latest version.

Solution 6: Turn off Security Software

If you have security software installed on the computer, you can first turn it off and then try to update and restore your iPhone/iPad again. If you still meet iTunes error 14, then you can uninstall the security software.

Solution 7: A Custom-made Fix Tool for Error 14

Well, if all those solutions mentioned above are failed to work on this issue, we do recommend you to try AnyFix – iOS System Recovery, which is committed to solving iOS related problems, that will give you a professional one-stop solution on error 14. Besides this typical problem on iTunes error 14, AnyFix can also fix various iOS / iPadOS / tvOS / iTunes issues in minutes, bring your Apple devices back to normal without efforts. The following steps will lead you to an easy and efficient way to get rid of iTunes error 14.

Step 1. Download AnyFix – iOS System Recovery and launch it on your computer > Choose iTunes Repair on the right side.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Fix iTunes Error 14 via AnyFix

Fix iTunes Error 14 via AnyFix

Step 2. Tap on iTunes Connection/Backup/Restore Errors and then click on Fix Now to fix the iTunes Error 14.

How to Fix iTunes Error 14 via AnyFix

How to Fix iTunes Error 14 via AnyFix

Step 3. You may have to wait a moment while AnyFix fixes the issue. Minutes later, you will get out of this iTunes Error 14 problem.

Repairing Completed

Repairing Completed

AnyFix does provide a quick and efficient solution to get out of iTunes issues. What’s more, AnyFix supports to fix 130+ system issues for Apple’s types of equipment, like the iPhone, iPad, iPod touch, Apple TV.  And it could also fix 200+ iTunes errors and get it back to life at the first moment. If you meet any issue of iTunes, give it a try. It won’t let you down.

Some users have reported that when they are updating iPhone they receive error 14, and their device also stuck in recovery mode. If unfortunately, you meet this issue, you can go to this page to see how to fix it: Fix iPhone iPad Stuck in Recovery Mode When Updating iOS >

The Bottom Line

Here are all the fixes of iTunes error 14, hope you can solve the problem after trying all these tips. If you still see the error, we recommend you to contact Apple Support. Updating to the new iOS can be a little bit troublesome. Since the iOS 14 is officially released, please make sure you have backed up your content before the update.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.