How to Fix iTunes Error 9 via 5 Efficient Ways


Coming across error 9 in iTunes when try to update or restore your iPhone/iPad? Don’t worry. This guide will tell you five 5 simple ways to fix it in minutes.


Jun 30, 2017


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This powerful iOS data recovery tool can help you recover almost all your lost data on iOS devices with ease, like photos, music, videos, contacts, call histories, Message/iMessages, etc.

If you are an iDevice user, you may have faced various errors with iTunes, and iTunes error 9 is one of the tricky errors. iTunes error 9 is among the error codes that appear while firmware updating or system restoring on iOS devices via iTunes. This error is often associated with a message prompt saying, "The iPhone could not be restored, an unknown error occurred (9)".

Error 9 in iTunes is not as common as other errors like error 4005, 4013, 4014, etc. But when it occurs, everything will stop and nothing will be accessible on your iPhone/iPad/iPod. So, it is very urgent to fix the iTunes error 9 problem. And here in this post, we will share you 5 efficient methods to help you out on this error in just a few minutes.

How to Fix iTunes Error 9 on iPhone/iPad

How to Fix iTunes Error 9 on iPhone/iPad

Part 1. How to Fix iTunes Error 9 via 5 Ways

Causes of iTunes Error 9

As described in the Apple support page, the error can be triggered when:

  • Interruption of USB connection due to damaged ports, faulty cable, etc.
  • Security software or firewall blocks access to Apple servers.
  • iPhone is in jailbroken state.
  • Network settings are corrupted.

Method 1. Check USB Port & Cable

Ensure that there is not any loose connection and all cables are properly connected to your iPhone/iPad. Disconnect the USB cables from computer except for keyboard and mouse, and then reconnect your iPhone/iPad. If it not works, you can also change a new cable to reconnect your iPhone/iPad to the computer.

Method 2. Check Anti-Virus & Firewall

iTunes needs to access to lots of network servers to complete the sync and upgrade job, and these network directories may mark iTunes as virus software. So, you should check the anti-virus or firewall on your computer to ensure the availability of iTunes.

Method 3. Update iTunes to Latest Version

Sometimes, the error may be caused by the outdated version of iTunes. So, it is a wise choice to make sure that you’re using the latest version of iTunes.

Step 1. Open iTunes on your computer > Click Help in the menu bar.

Step 2. Check for Updates > Follow the instructions to install the latest version of iTunes.

Step 3. Reboot your computer after installing the latest iTunes and see if the iTunes error 9 is fixed.

Method 4. Clearing iPhone/iPad Cookies, Caches and Histories

If the junk files generated by Safari, Browsing and Webmail on your iOS devices aren’t regularly cleaned out, then your device will run slow and an error 9 iTunes problem might occur the same time.

Go to Settings > Tap Safari > scroll down to the bottom and choose Clear History and Website Data.

How to Fix iTunes Error 9 on iPhone/iPad via Clearing Junk Files

How to Fix iTunes Error 9 on iPhone/iPad via Clearing Junk Files

Method 5. Erase All Content & Settings

You can erase all content and settings on your iPhone/iPad to fix the iTunes error 9 as well. But it is worth mentioning that this method will make you lose all your data on your device. So, you’d better transfer your data to computer for a backup before you trying this method. If you accidently lose some important data on your devices, you can move to Part 2 to get them back with no effort.

Go to Settings > Tap General > Tap Reset and choose Erase all content and settings > Enable your phone and launch iTunes again.

How to Fix iTunes Error 9 on iPhone/iPad via Recovery Mode

How to Fix iTunes Error 9 on iPhone/iPad via Recovery Mode

Part 2. How to Recover Lost Files on iPhone/iPad in Minutes

There are many possible reasons for data lose on our iPhone/iPad, such as accidental deletion, factory resetting, system update and more. If we come across the situation and lose our files, we may get crazy, especially, when lose some important photos, contacts, videos, etc. with no available backup. When this happens, how can you recover those valuable files?

Actually, those deleted or lost files can be easily recovered, and here we will recommend you a powerful iOS & Android data recovery – PhoneRescue to give you a hand. With PhoneRescue – iOS Data Recovery, you can recover almost all your lost files directly without iTunes or iCloud backup in just 3 simple steps.

It also allows you to preview and select the deleted or lost files so that you can recover what you want. And below we will show you the detailed steps to retrieve deleted data from your iPhone/iPad (here we will take photos recovery for example).

Step 1. Go to the download page of PhoneRescue and choose Download for iOS to download it on your computer > Run it > Connect your device to the computer.

Step 2. Choose Recover from iOS Device and click scan button on the bottom right corner.

Step 3. Preview and Select the photos you want to recover > Click Download to Computer button to start the recovering process.

Recover Deleted Photos from iPhone/iPad without Backup

Recover Deleted Photos from iPhone/iPad without Backup

The Bottom Line

With above 5 simple methods, you may have successfully fixed the error 9 in iTunes. If you have any trouble on this post or PhoneRescue, then comment below, we will go through your issue and try to solve it as soon as possible. Get more from PhoneRescue now >

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