How to Fix iTunes Cannot Backup iPhone iPad Because an Error Occurred

Summary

If you see the error message when backup your iPhone to iTunes: iTunes could not backup the iPhone because of an error message occurred, you can get some solutions in this guide.

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Nov. 14, 2016

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AnyTrans – Backup Your iPhone iPad without iTunes

AnyTrans – iTunes Alternative Tool for iOS

Get AnyTrans on your computer to manage iOS files without iTunes. Now read on this post to learn how to fix iTunes cannot backup your iPhone because of an error occurred.

Question: I'm trying to backup my iPhone before upgrading to iOS 10. Right now it's running iOS 9. After pressing 'Back Up Now' button in iTunes I'm getting this error message: 'iTunes could not back up the iPhone because an error occurred'.

-- A User from Ask Different

Most of us rely on iTunes to backup our iPhone, iPad or iPod for it saves the backup file on computer so we won’t worry about the limited 5GB free storage like iCloud backup allows. However, iTunes is a huge and complicated program to run and we may bump into some error message like: iTunes could not back up the iPhone (iPhone name) because an error occurred.

Also Read: How to Fix iTunes Invalid Response Error >

So, if you do happen to run into an iTunes backup failure like the above user, try the following solutions to successfully backup your iPhone/iPad/iPod again.

iTunes Could Not Backup iPhone Error Message

iTunes Could Not Backup iPhone Error Message

How to Fix iTunes Cannot Backup iPhone iPad Because an Error Occurred

1. Restart your computer (Mac or PC) and iOS device (iPad, iPhone and iPod touch).

2. Quit iTunes and re-launch it to backup again.

3. Make sure you are using Apple matched USB cable or lighting port.

4. Delete corrupted backups. Launch iTunes > iTunes > Preferences > Devices >Delete Backup.

5. Install latest version of iTunes (12.5.3).

6. Make sure you have at least 5 GB space on computer because iOS backups requires at least 2 to 3 GB free spaces.

7. Clear temporary files with MacClean like apps.

8. Rename backup files. To locate the iTunes & iOS backup files on your computer you can refer to this quick guide.

9. Manually delete backup files from AppData/roaming/Apple Computer/MobileSync/backup.

10. Find and delete the null named apps (empty app name or blank icon) on your iPhone: Settings > General > Usages > Manage Storage. Then trying backup with iTunes again.

An iTunes Alternative to Backup Your iPhone iPad or iPod

If the above solutions not working or you want an iTunes alternative to backup and manage your iOS content, you can try AnyTrans. It works on PC and Mac, and is made for iPhone 7/SE/6s/6/5s… as well as iPad and iPod. Download AnyTrans Free Trial to Have a Try >

  • With AnyTrans, you can transfer files like photos, videos, music, contacts, messages and more from iPhone to computer as backup in viewable format.
  • You are also allowed to make an iTunes backup with AnyTrans.
  • In addition, AnyTrans extracts your iTunes library and enables you to sync data from iTunes to iDevice without erase.
  • You can rebuild your iTunes library by transferring data from iPhone back to iTunes.

You can quickly backup iPhone to computer or iTunes with the shortcuts.

An iTunes Alternative to Backup Your iPhone – AnyTrans

An iTunes Alternative to Backup Your iPhone – AnyTrans

You can manage yoru iOS files by categories and backup them selectively to computer.

An iTunes Alternative to Backup Your iPhone – AnyTrans

An iTunes Alternative to Backup Your iPhone – AnyTrans

You are also allowed to make an iTunes backup within the software and choose an iTunes backup to view or delete.

An iTunes Alternative to Backup Your iPhone – AnyTrans

An iTunes Alternative to Backup Your iPhone – AnyTrans

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