5 Solutions for iTunes Error 3004

iTunes error generally happens when you are trying to update or restore your iPhone/iPad with iTunes. It is really annoying that your updating process be broke in by an iTunes error. Here we have listed several solutions for iTunes error 3004. Keep reading and check the details.

Joy Taylor Last Updated: Apr. 14, 2020

iTunes error code appears when you trying to update or restore your iPhone/iPad with iTunes. It is a really common problem iOS users might have faced with. For example, iTunes error 3004 is one of the most common iTunes errors. To help you to fix this problem, here comes five ways for iTunes error 3004. Keep reading and learn more on it.

Solution 1. Check the Internet Connection

The iTunes error 3004 generally means that the iTunes cannot connect to the update server on ports 80 or 443. Sometimes the network connection error is the one that should be blamed. Connect your computer as well as your iPhone/iPad to a known-good network, and test restoring or updating again.

Solution 2. Update to The Latest Version of iTunes

Besides network settings, iTunes itself could be the issue that causes this disabled update server connection. So if iTunes error 3004 have popped up, don’t panic, that could be your iTunes problem. Go to iTunes.com, download the latest version of iTunes, install it on your computer and try to update or restore your iOS device one more time.

Solution 3. Verify the Computer’s Date and Time

The date and time disorder of your computer is also one of the reasons why iTunes error 3004 appears during your updating or restoring process. So check your computer’s date and time with the standard one, make sure they are the same.

Solution 4. Temporarily Disabled Third-Party Security Software

Firewall and third-party software might block the connection between your computer and Apple’s update server. So if your iTunes shows iTunes error 3004 when updating or restoring, disable firewall and third-party security software on your computer, try again.

Solution 5. Check Hosts File

The hosts file is a file that almost all computers and operating systems can use to map a connection between an IP address and domain names. Check hosts file enables you to make sure that your computer have good connection with the update server.

For Mac users, follow these steps to check hosts file.

  1. Go to Finder > Applications > Utilities.
  2. Open Terminal, type “sudo nano  /private/etc/hosts” and press Return.
  3. Enter your computer log in password and press Return.
  4. After entering password, the Terminal will display hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”. Add the ‘# ’ and a space to the beginning of the gs.apple.com entry.

    How to Fix iTunes Error 3004 Image Credit: Apple.com

    How to Fix iTunes Error 3004   Image Credit: Apple.com

  5. Press Control-O to save the file.
  6. Press Return when asked for the filename.
  7. Press Control-X to exit the editor.
  8. Restart your Mac.

For Windows users, please follow this Microsoft Support Site guide to check hosts file.

The Bottom Line

Hope you could solve the iTunes error 3004 problem after reading this post. If not, please contact Apple Support for further help. If you have any ideas about iTunes error fixes, please share with us in the comment section.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.