How to Fix iTunes Error 10

How to fix iTunes error 10? This post will introduce 5 tips guide you fix this error. Let’s check one by one.

By iMobie | Posted on: Aug. 30, 2018, Last Updated: Aug. 30, 2018
Home > PhoneRescue > iOS Data Recovery > How to Fix iTunes Error 10

When your computer and device are affected by iTunes Error 10, it can cause a number of problems. If you experience this error when trying to restore or update your iOS device, we’ve got all the information you need to sort things out, so you can start using your device again in no time.

What Is iTunes Error 10 & Why It Happens

If you’re trying to update or restore your device through iTunes, you might see a general warning saying something like “iPhone cannot be updated”, or a more specific warning saying “The iPhone could not be restored. An unknown error occurred (10)”. The consequence of Error 10 includes sluggish internet and download speeds, failure to restore and update your device, problems opening apps and other issues.

iTunes Error 10 is most likely to occur because of a problem with your hardware – something is missing from your Industrial Problem Solving Workshop (IPSW). A number of problems can occur when you use an outdated version of iTunes, or have security systems in place that are attempting to block iTunes. It can also happen because of faulty hardware, especially in your connecting wire. To find out how to fix iTunes Error 10, read on for the best and easiest methods.

How to Fix iTunes Error 10

1. Restart iTunes & Your Device

One of the simplest and quickest solutions to the problem of Error 10 is to simply restart your iTunes and your device.

Step 1: Quit iTunes then load it up again.

Step 2: To perform a hard reset on your phone, press and hold the home button and the Power Button until the screen goes black and you see the Apple logo load up.

2. Check All Your Security Software

Your security software and Firewall could be part of the problem. Check that neither of them is causing Error 10 by following these steps.

Step 1: Go to your security software and check that iTunes is within the exceptions list.

Step 2: Go to your Firewall software and do the same.

Step 3: Restart all security software.

Step 4: If the problem persists, consider reinstalling all security software.

3. Check For Connectivity Issues

Error 10 may be caused because things aren’t connecting properly.

Step 1: Ensure you’re using a compatible connecting wire – ideally the one that came with your device.

Step 2: Check your cable, port, and connector for damage.

Step 3: Check network connectivity – make sure your internet is reliable.

Step 4: Once you’ve checked these systems, try and restore your device two more times.

4. Update and Install the Latest Software

Glitches can occur when software needs updating. So, check and update to the latest software. Follow the steps below.

Step 1: Ensure you’re using the latest version of iOS.

Step 2: Install the latest version of iOS by putting your device into recovery mode and restoring using iTunes.

Step 3: Get updates for your computer – if you’re using Mac, go to the App store and look for MacOS updates.

5. Reset to Factory Settings

If none of the above methods work, reset your phone to its original settings. But, notice that this will erase all the content and settings on your iPhone. If you really want to do that, do a complete backup before restoring.

Step 1: Backup your data from your device.

Step 2: Use the original cable to connect your device to the computer.

Step 3: Select your device through iTunes.

Step 4: Go to Summary > Restore. Confirm you want to restore and your device will update to the newest iOS software and restore.

Restoring Device to Factory Settings via iTunes

Restoring Device to Factory Settings via iTunes

The Bottom Line

These are the quickest and easiest ways to fix iTunes Error 10. We hope you’ve found our advice helpful, and are able to update and restore your device through iTunes and continue getting the most out of your Apple products. If you need further advice and support, contact Apple today and talk to one of their team.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.