How to Fix iTunes Error 23 with Ease
Encountered iTunes error 23? Don't worry, here in this post, we will show you why iTunes error 23 occurs and how to fix it.
AnyTrans could help you backup data with great ease. If you decide to fix iTunes error 23 by putting iOS device into DFU mode, please download it right now to backup iOS data first.
Q: While I am restoring my iPhone, suddenly the restore process is stopped and a message pops out, saying iPhone could not be restored. An unknown error occurred (23). I tried to restore iPhone several more times, but the same message still pops out. How can I fix iTunes error 23?
iTunes Error 23
A: iTunes error 23 is an iTunes-related error that occurs when you update, downgrade or restore iOS devices. In most cases, iTunes error 23 is caused by hardware issues. iTunes error 23 is not hard to fix, but it is still a headache for a great number of iPhone/iPad users.
Here in this post, 5 methods are introduced to help you fix iTunes error 23. We recommend you try them one by one.
Top Ways to Fix iTunes Error 23
Method 1. Update iTunes
Old version of iTunes may contain bugs and errors, so one of the reasons why iTunes error 23 occurs is not using the latest version of iTunes.
To update iTunes on Windows, please go to Help > Check for Updates. Follow the prompts, you can update iTunes to the latest version.
Fix iTunes Error 23 by Updating iTunes to the Latest Version
For Mac users, please launch iTunes then click on the iTunes menu > Check for Update. Follow the prompts and iTunes would be updated to the latest version.
Method 2. Reboot Your iPhone
No matter what kind of iTunes error your are encountering, rebooting your iOS device is always helpful. Simply holding the Power button and Volume Down button (for iPhone 7/7s) or Power button and Home button until Apple logo appears, after that, try to restore your iPhone again and see if your iPhone is still stuck in iTunes error 23.
Method 3. Update All Your Anti-Virus Software
Many of iTunes error 23 issues are caused by anti-virus software. Make sure all your security software are up to date. If updating anti-virus software is not helpful to solve iTunes error 23, please turn to the next solution.
Method 4. Use Original Cables
It is usually better to use original cables to do restoring. The fake cables can be the reason why you get iTunes error 23.
Method 5. Putting iOS Device into DFU Mode
If none of the method above work for you, you can only have a try to put iOS device into DFU mode. Putting device into DFU mode and doing restore can surely help you solve iTunes error 23, however, this may cause data loss, don't try this before backing up everything on your iOS device.
If you need a convenient and easy way to backup iOS data, please refer to bonus tip part.
Step 1. Power off your iOS device, launch iTunes and connect your iOS device to computer.
Step 2. Hold the Home button for at least three seconds, don't release the Home button, then hold the Power button and Home button simultaneously for a few seconds.
Step 3. Keep holding Home button and release the Power button, you will be able see "Connect to iTunes " on iOS device's screen which means your iOS device has already been detected in DFU mode, click Restore iOS Device to do restoring.
Bonus Tip: An Alternative Tool to Backup iOS Data
As mentioned above, it is better to backup iOS data before fixing iTunes error 23 by putting iOS device in DFU mode. Actually, as many Apple experts suggest, iOS users should backup iOS data regularly in case data loss due to many errors.
For iOS users, there are many tools to choose from for backing up iOS data, for example, iTunes, iCloud. These are nice tools, however, they are still far from perfect.
To start with, neither iTunes nor iCloud could help you backup all data, that is to say, each backing up and restoring process via iTunes/iCloud would cause data loss. Besides, iTunes backups and iCloud backups are not readable. What's more, you can't selectively backup data on your iOS device.
Luckily, now we have an excellent iCloud/iTunes alternative AnyTrans. It is first effective when backing up data to iCloud/computer, it would only take 5 minutes to transfer 3000 photos. Second to that, AnyTrans allows you to selectively backup iOS data to iCloud/computer. What's more, you can view iTunes and iCloud backups on computer via AnyTrans.
For detailed steps of how to backup iOS data, please refer to:
The Bottom Line
That's all for five ways to fix iTunes error 23 and the introduction of an alternative tool to backup iOS data. Please do let us know if this article is helpful by leaving comments on the comment column.
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