Fix iPhone Won’t Make or Receive Calls After iOS 14 (beta)/13/12 Update

iPhone not receiving calls or can’t make calls after updating to iOS 14 (beta)/13/12? Read this post and get some solutions. These methods work for all models of iPhone.

Joy Taylor Last Updated: Sep. 08, 2020

Each year we would hear lots of complaints that iPhone call failed after updating to the new iOS, and this year is not an exception. After updating to iOS 14 (beta) or iOS 13 or even earlier, some iPhone 11/Xs/Xr/8/7/6s users complain that their iPhone won’t make calls or not receiving calls.

You may see “Call Ended” or “Call Failed” screen when trying to dial, or you cannot receive incoming calls (the phone is disconnected) but can receive messages. This article will show you how to fix iPhone 11/Xs/Xr/8/7/6s not receiving or making calls after iOS 13/12.4 update and the latest iOS 14 (beta).

How to Fix iPhone Won’t Make or Receive Calls

How to Fix iPhone Won’t Make or Receive Calls

How to Fix iPhone 11/Xs/Xr/8/7/6s Not Making or Receiving CallsWhen your iPhone failed to make calls, the first thing to do is checking if your account is active. Some service providers/carriers will deactivate outgoing call services due to late payment or unpaid bills. If the problem continues, try the following workarounds.

The Best Way to Fix iPhone Can’t Receive or Make Calls

After the iPhone updated to the latest iOS system, it would encounter many troubles. Can’t make a call or receive a call problem is quite common. But no worries, we highly recommend a professional troubleshooter, AnyFix – iOS System Recovery, which gives so many possibilities to fix iPhone system issues, is committing to solving every issue the Apple devices users would encounter. Within a few clicks, you can fix the call issue easily. Following the steps below to get out of this typical issue.

Step 1. Download AnyFix – iOS System Recovery and run it on your computer > connect your iPhone to the computer > choose the System Repair on the top of the front page.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Tap on System Repair

Tap on System Repair

Step 2. Click on the 50+iPhone Problems > Tap on Start Now to go on.

Choose iPhone Problems and Start Now

Choose iPhone Problems and Start Now

Step 3. In this step, you need to choose a suitable repair mode for your iPhone. Here we recommend the Standard Repair which won’t risk any iPhone data loss.

Choose One Repair Mode

Choose One Repair Mode

Step 4.  All you have to do is following the leading steps AnyFix will show you. After a while, you will see the screen on your computer.

Repair Completed Page

Repair Completed Page

2. Ensure your Phone is in a Good Signal

If you see No Service or Searching in the status bar at the top left of the screen, it means your device is unable to connect to a cellular network and you will not be able to make or receive calls. In this case, make sure you are in an area with network coverage and make sure there is no network outage.

Further Reading: How to Fix iPhone Keeps Searching or Says no Service >

3. Turn Airplane Mode on and off

 Swipe up/down from the bottom/top of the screen to bring up Control Center. Tap the Airplane Mode button to turn Airplane mode on, wait for the airplay symbol to appear in the status bar, and then turn it off again.

4. Make sure that Do Not Disturb is off

When Do Not Disturb is enabled, you will see a little moon sign in the top right bar on your iPhone, and you will not hear any sound on your iPhone. So, you need to ensure that it’s off.

Also Read: How to Get Rid of Do Not Disturb Notification >

5. Reset Network Settings

Tap Settings > General > Reset > Reset Network Settings.

6. Update your Carrier

Make sure your iPhone is connected to the Internet > Tap Settings > General > About.

7. Verify Blocked Phone Numbers

Go to Settings > Phone > Block. Make sure the phone number you try to call is not on the block list.

8. Try Re-inserting the SIM Card

Remove and re-insert your SIM card, and make sure it is properly secured in place.

9. Check for iOS System Update

Sometimes, your iPhone cannot make and receive calls until it has been updated. So, go to Settings > General > Software Update, and check for any new update to download.

The Bottom Line

We also see some users fix this problem by dialing *#31#, and you can try this if you still fail to make calls after trying the above methods. If you have any other fixes to solve this Call issue, you can also share them in the comments part.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.