Top 10 Most Common iPhone iPad Restore Errors and Solutions

Restoring an iPhone is a process that resets your device back to its factory defaults and reinstalls the operating system. It is a great way of transferring data when you switch to a new device, fixing many technical problems, and improving device performance. However, you might often experience issues when you try to restore your iPhone, receive one of these messages:

• The iPhone [device name] could not be restored. An unknown error occurred (9).
• iTunes could not connect to this iPhone [device name]. An unknown error occurred (0xE8000015).
• The iPhone [device name] could not be restored. An unknown error occurred (4013).
• iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065).

If your iPhone also encounters such problems during the restore process, read on to get solutions. In the following guide, we will list 10 most common iPhone restore problems and show you potential solutions to deal with them effortlessly.

How to Fix iPhone Restore Errors with an iOS Repair Tool

We strongly recommend you an iOS repair tool called Anyfix if you get stuck in those issues. It offers one-stop solution to fix various iOS/iPadOS/tvOS/iTunes issues in minutes, and then you can get your Apple devices back to normal with no data loss. Better yet, AnyFix gives an easy-to-use and fast solution to 200+ iTunes errors.  Now you can solve any of them or other problems by simply clicking a button. So let’s see how does it work:

Step 1: Download and install the latest version of AnyFix. Then tap on iTunes Repair.

Step 2: Choose iTunes Installation/Download/Update Errors and tap on Fix Now.

Step 3: Then, the analyzing process will begin. And you will see this interface below:

Step 4: After completing the analyzing process, please tap on Fix Now. Then, tap on Yes to give AnyFix permission.

Step 5: After completing the repairing process, you can tap on Open iTunes to check if the problem is resolved. If not, you can choose Deep Repair mode to fix the issue. To go back to the main interface of AnyFix, please tap on Go Back.

iPhone Restore Error – iTunes Error 9

iTunes error 9 occurs while restoring iPhone with iTunes or performing firmware updates. The factors that can trigger this error would include: firewall blocking access to the Apple servers, security software prevent access to the Apple servers, network settings are corrupted, etc.. To fix iTunes error 9, here are some potential solutions:

• Try using a different USB cable to connect your iPhone to your computer.
• Check the cable connection from the iPhone to the computer or vice versa.
• Unplug the cable that connects to your iPhone and computer, and then reconnect it.
• Ensure the USB cable is directly connected to the port on the phone. If necessary, try to remove any third-party battery packs or cases.

If the above solutions do not work on fixing iTunes error 9, read this guide to get more solutions: How to Fix: iTunes Error 9 with 5 Useful Tips >

iPhone Restore Error – iTunes Error 13

A lot of iPhone users faced this problem and reported to Apple. If you have an old iTunes version, a damaged firmware, you may get this error. Here are some tips that will help you to get rid of iTunes error 13.

• Check your iTunes version. If you are using an old version of iTunes, just update it to the latest iTunes version.
• Restart both your iPhone and computer. A simply restarting of devices and computers would solve lots of unknown problems.
• Update your anti-virus software. If your security software is up to date, then it may cause iTunes error 13 during the restore process.
• Turn off your anti-virus software. If the program update did not solve the problem, then turn it off completely.
• Check your USB cable and port. Make sure that your USB cable or port is not damaged.

iPhone Restore Error – iTunes Error 21

During the restore process, if you encounter iPhone Error 21, it means that your iTunes is trying to download the restore custom IPSW, but being blocked from authentication. To fix this error, here are some simple methods:

• Restart iTunes. Make sure there is no problem with the iTunes software.
• Remove unnecessary USB cables. Try to disconnect other USB devices from your computer except for your keyboard and mouse, and then reconnect your iPhone.
• Turn off Security Software. Antivirus software you have on your computer may cause many issues during the restore, just turn it off.
• Update iTunes to the latest version. Sometimes it may cause many issues if you are not using the latest version of iTunes.

iPhone Restore Error – iTunes Error 37

Have you ever encountered iTunes error 37 when you are trying to restore from a backup to your iPhone? If you are in this situation, we will tell you how you can fix this error in some simple methods.

• Check the iTunes version. Get the latest version of iTunes and you might be able to fix iTunes Error 37.
• Reset network settings. Tap on Settings > General > Reset > Reset Network Settings. This method will not wipe any data on your device.
• Hard reboot iPhone. Many iPhone problems can be easily resolved by hard rebooting.

iPhone Restore Error – iTunes Error 56

Many iOS users have complained that they often see iTunes error 56 while trying to restore their iPhone or iPad. When this error appears, your iPhone might get stuck on the screen with an iTunes logo and it does not respond to any of your gestures on the iPhone screen. And here are some quick tips for easily fixing the iTunes error 56.

• Check if the latest version of iTunes is installed on your computer. If not, update to the latest version.
• Security software might block the communication between iTunes and Apple servers. Just find them on your computer and turn them off. After the restore process, simply turn them on again.
• Ensure there are no loose connections and all cables are properly plugged in.

iPhone Restore Error – iTunes Error 1015

This error is a type of problem and mostly found on iPhone users. This error occurs with a message tells you that “the required resource can’t be found”. In this case, your iPhone might have unauthorized iOS modifications, or you might be trying to downgrade to an earlier iOS version. And here we’re showing you ways by which you can fix error 1015.

• Restart iTunes. Simply restarting the iTunes, then starting the restore process again may fix the error.
• Install the latest version of iTunes. An outdated iTunes can be a big culprit for arising iTunes error 1015.
• Check the USB connection. The USB cable could be faulty if you happen to use a cable that did not come with your iPhone.
• Check Security Software. The security software on your computer may cause the issue with the computer’s connection with iTunes, simply disable them.

iPhone Restore Error – iTunes Error 4005

Most of iPhone iPad users complained that iTunes error 4005 happens from time to time when they are trying to restore or update the device with iTunes. This error occurs due to technological construction. And here are some solutions that have been proved useful by many iPhone users.

• Update iTunes to the latest version. Make sure that you’ve got the recent version of iTunes. If not, update and install now.
• Hard reboot your iPhone. This will enable you to reset everything on your device and return the things back to normal.
• Charge your device. If your device running low on power, then the low state may be the cause of the error.
• Restore your iPhone in DFU mode. Since this method will erase everything on your device, you’d better make a backup beforehand.

For more useful solutions, you can check this guide: 8 Ways to Fix: iTunes Error 4005 >

iPhone Restore Error – iTunes Error 4013

This error usually happens when iPhone users try to restore device or update to the latest iOS version. If you are also one of the users who are frustrated with error 4013, check below solutions to get rid of this problem permanently from you.

• Try to restore your iPhone on another computer.
• Try to reset your device’s network settings. Go to Settings on your device > Tap on General > Reset > Reset Network Settings.
• Make sure that you have installed the latest version of iTunes.
• Make sure that you have a stable Wi-Fi network.

iPhone Restore Error – iTunes Error 0xE8000015

One of the most annoying iPhone restore errors is error 0xE8000015. Every time when this error comes up, you cannot restore or boot up your device. Now, let’s check the methods to fix the error without hassle.

• Force restart your iPhone. Simply switch off your phone, and then switch it back on again.
• Check USB cable/port/connector. Check out the faulty cable and port as they could be causing trouble as well.
• Turn off anti-virus. The anti-virus on your computer is perhaps blocking communication to Apple’s servers.

If the above solutions did not work, you can visit this guide to find more solutions: How to Fix: iTunes Error 0xE8000015 with 5 Methods >

iPhone Restore Error – iTunes Error 0xE8000065

When you get error 0xE8000065 on your iPhone, it does not mean something is wrong with your device. It occurs when you try to restore or sync your iPhone with iTunes on Windows. So, this error is a Windows error. To fix this error, just Check out the following solutions.

• Change a computer. Change a computer to complete the restoring job.
• Restart both your iPhone and computer. Restarting often works like charm to fix lots of iPhone errors.
• Update your iTunes. iTunes must be of the latest version that helps to avoid these kinds of iPhone problems.
• Update security software. Make sure that the security software is up to date. If not, update it to the newest version.

To get more solutions on solving the iTunes Error 0xE8000065: Fix iTunes Error 0xE8000065 via 7 Methods >

The Bottom Line

In the guide above, we have listed almost all common iPhone restore errors. And the fixes offered in each error have been proved to be useful for plenty of iPhone users. If you also encountered the iPhone could not be restored problem due to one of the above errors, try the possible solutions. Lastly, if this guide does solve your problem, share it to help more iPhone users who have the same trouble with you.