How to Fix iTunes Error 4013


Encounter iTunes error 4013 when you upgrade or restore your iPhone, iPad or iPod? This article provides you solutions.


May. 11, 2017


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Question: I was trying to upgrade my iPhone via iTunes, but a message popped out saying " iPhone can't be restored. An unknown error occured (4013)." What is error 4013 and how can I fix it?

A User from Apple Discussion

If your iOS device disconnects during the update, restore or if iTunes couldn't tell the device to restore, you are likely to encounter iTunes errors and iTunes error 4013 is just one of them. iTunes error 4013 usually occurs when you try to restore or upgrade your iDevices. Errors of this kind are big headaches, however there are solutions for it. Here in this post, we will tell you how to fix iTunes 4013 error.

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How to Fix iTunes Error 4013

Before Start:

1.Check the Wi-Fi connection. If the Wi-Fi connection is not good, the update process may get disconnected. Try to connect your computer and iOS device to Wi-Fi later or connect your computer and iOS device to another network.

2. Check the USB cable. Try if the cable works well, if not, please use another cable.

3. Check your iOS device storage and battery. Please make sure that your iOS device is not low on battery and there is enough space for new iOS system.

If all is ready, please follow the instructions below.

Step 1. Download the latest version of iTunes.

Step 2. Restart your iDevice. For iOS 10 and higher, please press both the Sleep/Wake and Volume Down buttons for more than 10 seconds, for iOS 10 earlier, hold the Sleep/Wake and Home buttons for more than 10 seconds then your iDevice would restart itself.

Step 3. Connect your iDevice to your computer and launch iTunes. Click Update to reinstall iOS system.

Note: If problem persists, check for updates to computer or try to restore your iDevice on another computer.

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