How to Fix iTunes Could Not Restore the iPhone Because the Password was Incorrect

Been told that the password you entered to unlock your iPhone backup was incorrect in iTunes? This article will share you some tips to fix “iTunes could not restore iPhone because the password was incorrect” issue.

Joy Taylor Last Updated: Jun. 16, 2020

In many cases, you may need to restore your iPhone from an old iPhone backup. No matter what, when you try to restore iPhone from iTunes backup and if iTunes asks you to enter the password to unlock your iPhone backup, that means you ever encrypted your iPhone backup in iTunes. You can just input your password, select a backup and restore. That’s it! But, recently, many iPhone users reported that iTunes could not restore the iPhone because the password was incorrect. You don’t need to think over why this happens, it simply tells you that the password you entered to unlock your iPhone backup was totally wrong. So, what to do?

iTunes Could Not Restore the iPhone Because the Password was Incorrect

iTunes Could Not Restore the iPhone Because the Password was Incorrect

After seeing this message in iTunes, what to do depends on your specific needs. If you really want to restore from the password-protected iPhone backup, then you need to fresh your mind till you remember the right password, or try some recovery methods to find out your password. If you just need some data from the backup, and luckily these data also in your iCloud backup, then you can try to restore from iCloud. Here in this post, we sum up some tips to help you fix the issue.

Tip 1. Get Back iTunes Backup Passcode with iPhone Backup Unlocker

How to retrieve iTunes backup passcodes if you can’t recall them? Unfortunately, Apple does not provide an official solution. Here we highly recommend a professional passcode recovery tool, AnyUnlock, which provides an efficient passcode solution for iPhone users, like to unlock Screen passcode, to remove Screen Time passcodes, to expunge Apple ID, to recover/remove iTunes backup passwords, etc.

The following steps are leading a way to retrieve your iTunes backup passcode.

Step 1. Download AnyUnlock and run it on your computer > choose the iTunes Backup Passcode Recovery.

Free Download

Free Download

* 100% Clean & Safe

How to Recover iTunes Backup Passcode with Ease via AnyUnlock - Step 1

How to Recover iTunes Backup Passcode with Ease via AnyUnlock – Step 1

Step 2. Choose the right backup > click on the Continue to go on.

How to Recover iTunes Backup Passcode with Ease via AnyUnlock - Step 2

How to Recover iTunes Backup Passcode with Ease via AnyUnlock – Step 2

Step 3. Wait for a while and you will see this on the screen.

How to Recover iTunes Backup Passcode with Ease via AnyUnlock - Step 3

How to Recover iTunes Backup Passcode with Ease via AnyUnlock – Step 3

Step 4. It made it, and you can copy the passcode by tapping on the copy button.

How to Recover iTunes Backup Passcode with Ease via AnyUnlock - Step 4

How to Recover iTunes Backup Passcode with Ease via AnyUnlock – Step 4

You may have to get authorization if your computer is running on Mac10.14 or later.

Tip 2. Try All Possible Passwords to Restore Your iPhone

This is the most direct and simplest method to fix this problem, just fresh your mind, and simply keep trying all possible passwords you can think of to restore your iPhone. You can try the following:

  • Common password, like 12345, asdfgh, etc.
  • Default password, 0000.
  • Your Apple ID password.
  • Any email password you have.
  • Special days like birthdays, anniversaries, etc.
  • Administer’s password.
  • iPhone passcode.
  • Other passwords you like to use.

Tip 3. Use Keychain to Find Out the Correct Backup Password (For Mac Only)

For Mac users, there is an easy and free way to find out the correct iPhone backup password, which is to take advantage of Keychain. Here is how to do:

Step 1. On your Mac computer, open Application > Utilities > Keychain Access.

Step 2. Search “iPhone” in the upper-right search field and look for a keychain item named iPhone Backup.

Step 3. Double-click the iPhone Backup, and then tick the Show password checkbox. Input your keychain password.

Step 4. After that, you’ll see your iPhone Backup password in the pop-up window.

This only works for users who have saved the iPhone backup password with Keychain. If you didn’t, it’s a pity that this method is useless for you.

Tip 4. Recover the Password with PhoneRescue for iOS

Since Apple doesn’t provide a way to recover lost iPhone backup password and also indicates that there is no way to recover your information, the last solution for you is to try some professional and reliable iTunes backup unlocker software to help you out. Here we will share with you an iTunes backup password recovery software – PhoneRescue for iOS.

As one of the best iPhone backup unlocker, PhoneRescue is specially designed for iOS users to recover lost data and fix various annoying iPhone, iPad, iPod, iTunes, and iCloud issues. PhoneRescue for iOS has successfully helped plenty of iOS user recover iPhone backup password. Download PhoneRescue for iOS and check the detailed tutorial to unlock the locked iTunes backup now.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Fix iTunes Could Not Restore the iPhone Because the Password was Incorrect

Fix iTunes Could Not Restore the iPhone Because the Password was Incorrect

Tip 5. Restore from iCloud

Apart from the methods mentioned above, you can also seek help from iCloud backup. If you already have an iCloud backup, you can restore it. If you don’t have one, you can make an iCloud backup first. To restore your iPhone from iCloud, you need to erase all content and settings, then restore from iCloud backup on the Apps & Data screen. For the detailed steps:

Step 1. Go to Settings > General > Scroll down the screen and tap Reset > Choose Erase All Content and Settings > Enter your passcode or Apple ID password.

How to Restore iPhone from iCloud Backup with Resetting – Step 1

How to Restore iPhone from iCloud Backup with Resetting – Step 1

Step 2. After erasing, now you can set up from Hello screen. Tap Restore from iCloud Backup on the Apps & Data screen > Sign in to iCloud > Proceed to Choose backup and choose the one contains the data you need to restore.

Tip 6. Reset All Settings to Make a New Encrypted Backup

With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password:

Step 1. On your iPhone: Go to Settings > General > Reset > Tap Reset All Settings > Enter your device passcode.

Step 2. Then follow the steps to reset your settings. This won’t affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password certainly.

Step 3. Connect your device to iTunes again and create a new iTunes backup again. Then keep your new password in mind or enter it to your notes.

The Bottom Line

That’s all for how to fix iTunes could not restore the iPhone because the password was incorrect. I hope you can find out your correct iPhone backup password with ease. If you feel this article is helpful, why not share to help more users that facing the same predicament as you.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.