iPhone Won’t Restore from iTunes - How to Fix


This post tells you some basic tips to fix the problem that your iPhone won’t restore from iTunes. Now let’s check them one by one.


Feb. 22, 2016


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Question: "My iPhone 6s won’t restore from the iTunes backup that I created last week and stuck in the recovery mode, what can I do to fix this issue?"

You may drop into this iPhone restore error when you try to restore from iTunes backup on your computer. You may have got a messages saying, “An unknown error occurred” or after connecting your iPhone to iTunes, you cannot find an iPhone icon on iTunes interface. No matter what situation you are in, now follow the basic tips below and try them to fix the error.

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Tips to Fix this iPhone Restore Problem

Tip 1. Restart computer, iTunes and iPhone.

You may know how to restart computer, iTunes and iPhone. And if possible, you can have a Force Restart your iPhone: just press and hold the Sleep/Wake and Home buttons for at least 10 seconds until the Apple logo disappears.

Fix iPhone Won’t Restore – Force Restart iPhone

Fix iPhone Won’t Restore – Force Restart iPhone

Tip 2. Make sure your iPhone has trusted your computer.

If it is the first time you connect your iPhone to computer, you should make your computer be trusted by your iPhone. After connecting, just unlock your iPhone and tap "Trust".

Tip 3. Check USB cable and Wi-Fi connection

Sometimes the reason why your iPhone cannot be recognized by your iTunes is that your cable is damaged or you forget to turn on Wi-Fi. And if it is because of the USB cable, you can change another one to have a try to fix the error.

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Tip 4. Install the latest iTunes update.

Make sure you have installed the latest version of iTunes on your computer. Sometimes the old iTunes isn’t compatible with your new iPhone 6/6s. So just go to update your iTunes to be the newest after going to Apple iTunes download page or iTunes menu bar.

Fix iPhone Won’t Restore – Update iTunes

Fix iPhone Won’t Restore – Update iTunes

Tip 5. Update iPhone to latest iOS.

When you try to select an iTunes backup, you may have got a message telling you that your software is too old. In this situation, you need update your iPhone to latest iOS operating system. Because restoring from an iTunes backup requires a newer version of iOS on your device. If the version of iOS on your device is earlier than the backup, you can’t restore.

Tip 6. Try again and again or contact Apple Support.

There are some other reasons why iPhone cannot restore from iTuens, such as your backup is corrupted or too large. So you should try again. And after trying all methods, and still got some unknown error, such as error 53, you can contact Apple Support for help. And there are some fixes of unknown errors you can refer to.

Also Read: Fix iTunes Backup was Corrupt or Not Compatible >

The Bottom Line

Have you used the tips above to fix the iPhone won’t restore problem? Just share your opinion at the common section below, no matter it is a problem or a solution. And if you just want to extract some lost/deleted data on iTunes backup, you can use our professional tool – PhoneRescue to easily make it. Download PhoneRescue here >>

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