Unable to restore WhatsApp from iCloud backup? Don’t worry. This guide will share you several useful tips to fix the WhatsApp restoring from iCloud not working issue easily.
Please I cannot restore my WhatApp from iCloud, I can see the size of the backup but anytime I try it says “Couldn’t restore chat history” please I need you help!
As the above user describes, you may also get the error message that says “couldn’t restore chat history” when you try to restore from iCloud on the new iPhone or others.
If you are facing couldn’t restore chat history on WhatsApp, then you come to the right place. In the following guide, we will share why won’t WhatsApp restore from iCloud, several efficient solutions to fix WhatsApp restore from iCloud not working at all, or WhatsApp taking long to restore from icloud.
Also Read: How to Restore WhatsApp from Google Drive >
Usually, when you couldn’t restore chat history, it means that you may face the following situations:
And the iCloud restoring process went wrong due to some reasons below:
Check the solutions below to WhatsApp restore chat history from iCloud not working.
PhoneRescue for iOS is recognized as the #1 iCloud and iTunes alternative for restoring iOS data and backup. Unlike the traditional iCloud way, there’s no blind full restore, PhoneRescue allows you to restore only WhatsApp messages and attachments. Also, there’s no need to erase anything before restoring WhatsApp from your iCloud backup. Besides, it also provides you to restore WhatsApp without backup or from iTunes backup.
To make the restoring job more flexible and accurate, PhoneRescue enables you to view the details of the backup file and selectively restore the WhatsApp messages and message attachments you prefer. Now, let’s check how to selectively restore WhatsApp from iCloud.
Step 1. Free Download PhoneRescue for iOS on your computer, or click the Download button below directly > Install and run it.
Step 2. Connect your device to the computer via a USB cable > Choose Recover from iCloud mode > Click on Right Arrow to continue.
Step 3. Sign in with your iCloud account (Apple ID) > Click on Right Arrow > Choose iCloud Backup option.
Step 4. Select an iCloud backup that contains the WhatsApp messages you want to restore > Click Download > Check only WhatsApp > Click OK.
Step 5. Preview and select the WhatsApp and attachments you want to restore > Click on Recover button on the bottom right corner to restore them now.
You can also restore WhatsApp data without backup with PhoneRescue for iOS.
A stable network connection is the most basic requirement for restoring data from iCloud. The error message WhatsApp not connected to iCloud may be caused by your iPhone isn’t connected to a strong Wi-Fi or Cellular network, or you are not using the same Apple ID. So first, make sure that your iDevice is connected to a stable Wi-Fi network or cellular data.
New updates would fix many bugs that may cause issues like WhatsApp restoring from iCloud not working. Make sure that you have the latest version of both iOS and WhatsApp.
To update iPhone to the latest version, go to Settings > General > Software Update > Download and install.
To get the latest version of WhatsApp, open App Store > Tap the Updates tab at the bottom > Find WhatsApp and tap on the Update button.
iCloud Drive allows apps to store documents and data in iCloud. If this feature is not enabled, then the backup you made can’t be restored on your device. So, make sure that you have enabled iCloud Drive on your iPhone before the restoring process.
Note: If you used iCloud Drive to create WhatsApp backup, it will only be able to restore on an iPhone with iOS 9 or later.
If your iPhone doesn’t have enough available storage for the iCloud backup, then it can be the reason why you’re unable to restore WhatsApp from iCloud. In this case, you just need to delete some unnecessary files and free up space on your device for backup.
Make sure that you have to use the same phone number and iCloud account (Apple ID), which you used for backing up your WhatsApp messages on the previous phone. If not, just change it with the previous phone number and the same iCloud account. It may fix the WhatsApp restoring from iCloud problem.
I have had a problem with my whatsapp and I am trying to recover my chat history from iCloud. I backed up my iPhone on iCloud two weeks ago. Now when I signed back into iCloud and installed Whatsapp again and gave my same old number, Restore from iCloud saying “No Backup found”. But I can see the Whatsapp backup of 2GB in Settings > iCloud > Manage Storage > Backups. I have enough storage space to restore and I tried with connecting to the different Wi-Fi .
If you’re still facing the issue of no backup found on iCloud WhatsApp Restore like the above user, you need to make sure you’re restoring WhatsApp backup rightly once again. To restore WhatsApp from iCloud:
Note: The phone number used for backing up and restoring must be the same.
AppTrans allows you to transfer, back up, and restore WhatsApp easily. You can choose to restore WhatsApp data from iTunes backup, from a computer, or Google Drive backup. Here, we take iTunes backup as an example
Step 1. Get AppTrans installed on your computer > Choose App Restore > Move to iTunes Backup and click Restore button.
Step 2. Here AppTrans will list all your iTunes backups > Select the one that contains the data you need > Click View. (You can also Restore all backup data directly.)
Step 3. Select WhatsApp > Click View Details.
Step 4. All the WhatsApp chat history will be listed below > Choose the one you want to restore > Click Export button and you can choose export as PDF, HTML, or TXT format.
To fix WhatsApp taking so long to restore from iCloud, you can also try to restore WhatsApp chat history from iPhone directly. Here we recommend you AnyTrans, which is a professional iOS data manager. With it, you can backup all WhatsApp data safely and quickly. Then restore the backup of WhatsApp easily.
Besides, another often mentioned WhatsApp issue is how to restore WhatsApp messages from Android to iPhone. For a long time, there is no solution to this problem, but from now on, you don’t need to worry about it anymore. AnyTrans can also help you with that.
Download and launch AnyTrans on your computer and check the guide below to restore WhatsApp messages:
Click Social Messages Manager on the left panel, then choose Back Up WhatsApp > Tap on Back Up Now > Decide whether to encrypt the backup and click Next to Backup.
Head to Restore WhatsApp panel and you can click Restore button to choose one backup to fix WhatsApp taking long to restore from iCloud.
With the above 6 solutions, you may have fixed the WhatsApp restoring from iCloud not working error successfully. And you can try PhoneRescue for iOS to restore WhatsApp chat history from iCloud successfully. If you have other troubles while restoring WhatsApp from iCloud, feel free to leave them in the comment section and we will reply to you soon. Lastly, if you find this guide useful, share it to help more users who are also stuck on this problem.
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