How to Fix iTunes Freezes When iPhone/iPod is Connected

Seeking the methods to fix iTunes freezes when iPhone is connected problem? This quick guide will show you how to come out of this frustrating error with ease.

By | Last Updated: May. 28, 2019
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Several users are facing trouble wherein iTunes get freezes when they connect their iPhone or iPod to a computer for restoring or updating their device via iTunes. And iTunes fails to detect their connected iDevice. If you are also going through this same problem, then you are on the right page. There can be many reasons behind this error. For instance, maybe your iDevice version is not compatible with iTunes or you may have enabled automatic sync in your iTunes library.

Thankfully, there are plenty of methods that can probably fix the problem “iTunes freezes when iPod/iPhone is connected”. In this post, we have gathered effective methods to resolve iTunes freezes problem easily.

How to Fix iTunes Freezes When iPhone/iPod is Connected

Let’s take a look at all fixes of the problem you are facing now. Try out below-mentioned methods and maybe you able to come out of the issue.

Method 1: Update iTunes version

Make sure that you have installed the latest version of iTunes on your system. Sometimes, outdated iTunes version is not compatible with iDevices running on latest iOS version. By simply updating your iTunes can fix the problem you are facing now. The new version of the software can probably fix all the bugs present in the older version. That’s why it is always suggested that users should update their iTunes before restoring or updating their iDevice using iTunes.

To check and update your iTunes, follow the below steps:

Step 1: To begin the process, run the iTunes on your system and don’t connect your iPhone/iPod to your system.

Step 2: Next, click on “Help” tab if you are Windows user or click on “iTunes” tab if you are Mac user.

Step 3: After that, choose “Check for Updates” and install the next update if it is available. Once it is done, restart your system.

How to Fix iTunes Freezes When iPhone/iPod is Connected via Update iTunes

How to Fix iTunes Freezes When iPhone/iPod is Connected via Update iTunes

Method 2: Change USB port and USB cable

If the error persists after updating iTunes to the latest version, then try to change your system USB port and USB cable. Maybe USB port or cable you are using is damaged. In this case, you can simply change port and cable to see if there is a problem in port or cable. If iTunes freezes problem get resolved by using another USB port or cable, then it clearly shows you were using broken port or cable.

Method 3: Turn off Automatic Sync

As we told earlier, the problem can be because of Automatic Sync. In this case, the best thing you can do to fix the problem is to disable the Automatic Sync.

Here are steps on how to turn off Automatic sync:

Step 1: Launch the iTunes on your system and yes, don’t attach your iDevice to computer.

Step 2: After that, click on “Edit” option in iTunes and then, select “Preferences”.

Step 3: Next, check the box “Prevent iPods, iPhones, and iPads from syncing automatically” as shown in the figure.

How to Fix iTunes Freezes When iPhone/iPod is Connected via Turn off Automatic Sync

How to Fix iTunes Freezes When iPhone/iPod is Connected via Turn off Automatic Sync

Method 4: Remove Any iTunes Plug-ins

Have you ever installed iTunes plug-ins? If your answer is yes, then it might be the case that iTunes plug-ins are the reason why you are facing the “iTunes freezes when iPhone is connected” problem. To fix the problem, all you can do is to remove iTunes plug-ins.

On Windows system, go to C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins. On Mac system, go to /Library/iTunes/iTunes Plug-ins. After that, cut and paste the plug-ins to another folder on your system. Once it is done, run iTunes and connect your iDevice and see now if the problem is gone or not.

Method 5: Run iTunes in Safe Mode

Another method to fix iTunes freezes problem is running your iTunes in safe mode. All you need to do is press Ctrl + Shift together and then, double-click on your iTunes. Afterward, connect your iDevice to your system and see if still, iTunes freezes or not.

How to Fix iTunes Freezes When iPhone/iPod is Connected via Safe Mode

How to Fix iTunes Freezes When iPhone/iPod is Connected via Safe Mode

Method 6: Launch iTunes as an Administration on Windows 10

To do this, close down your iTunes and if it is not responding, then close it down via task manager. After that, restart your system and then, right-click on your iTunes icon and choose “Run as administrator”.

How to Fix iTunes Freezes When iPhone/iPod is Connected via Run as Administration

How to Fix iTunes Freezes When iPhone/iPod is Connected via Run as Administration

Method 7: End APSDaemon.exe on Windows 10

Close your iTunes and, then go to Task Manager. After that, move to the Processes tab, here find APSDaemon.exe to close it. Once it is done, run iTunes and check if the issue “iTunes freezes when iPod is connected” is solved or not. If you don’t see APSDaemon.exe file, then you can remove SC files.

If it works for you, then you can avoid this problem in the future. To do this, move to Run and then, enter msconfig. After that, click on the Startup tab, and uncheck “Apple Push”. Finally, press on Ok and restart your computer.

How to Fix iTunes Freezes When iPhone/iPod is Connected via End APSDaemon.exe

How to Fix iTunes Freezes When iPhone/iPod is Connected via End APSDaemon.exe

Method 8: Close Background Running Application

There are some applications on your system that use computer RAM’s in large amount. Thus, it is better to close down the applications before running iTunes. Moreover, if you are running too many applications on your system, it will probably slow down your system and also make your iTunes freezes.

Conclusion

That’s all on how you can come out of the issue “iTunes freezes when iPhone/iPod is connected”. We hope that the above-mentioned methods help you and your issue gets resolved. Also, share the guide with your friends as maybe they are also going through this problem. And you can leave your comment if you have any other suggestions.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iPhone related issues.