How to Fix iPhone/iPad Won’t Backup to iCloud

Meet the iCloud backup failed problem? Looking for ways to solve the iPhone won’t backup to iCloud issue? Here are some quick fixes for you to solve the problem.

By Joy Taylor | Posted on: Nov. 28, 2017, Last Updated: Jul. 24, 2019

Question: “I’ve been having issues with backing up to iCloud. I plug my device into a power source then go to my settings iCloud back up, then check on backup. It does its thing for a few seconds then I lock my phone then when I unlock my phone and check, it says “couldn’t be backed up”.

— A User from iMore Forums

It is a well-known fact for every iPhone user that Apple provides you two common ways for backing up an iDevice: with iTunes or iCloud. This usually goes off without a hitch, but unexpected things happen somewhile. We have talked about how to solve the iPhone won’t backup to iTunes issue, in this post, we are going to help you fix the iPhone backup problem with iCloud. First, we have listed some potential solutions for you to solve the problem. Second, if these solutions are not helpful, we have recommended an alternative to backup your iPhone.

Part 1. Potential Solutions to Fix the iPhone Won’t Backup to iCloud Issue

When you faced with this iPhone not backing up to iCloud problem, don’t panic, this might because you have a lack of iCloud storage. Firstly, check iCloud storage and make sure you have enough iCloud storage for backup (5 GB for free). Go to Settings > Your name > iCloud to have a check. If you have enough iCloud storage space, try the tips listed below to see if it can help you out.

Make sure iCloud has enough space

Make sure iCloud has enough space

If the above fixes not work, you can try backing up with iTunes. But please remember that when restoring iTunes backups, the existing data on your iPhone will be erased. If you are unwilling to back up your iPhone in the old school way (neither with iCloud nor iTunes), there is still an option for you in the second part.

Part 2. An Alternative Way to Fix iPhone/iPad Won’t Backup Issue

Why won’t my iPhone still not backup to iCloud? What can I do? If the above methods are not working, we also offer you an iCloud alternative to backup iPhone/iPad/iPod with ease – with AnyTrans for iOS. It is an iOS content manager that helps backup, transfer and manager 28+ types of iOS data on iPhone/iPad/iPod. Here are some features of it:

AnyTrans for iOS is one 100% safe software without viruses, just be free to download AnyTrans for iOS and follow the steps below to backup your iPhone data easily and quickly.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe


Steps to Make iTunes Backup

Step 1. Install and launch AnyTrans for iOS on your computer, plug in your iPhone > Click Backup Manager

Click Backup Manager on the Main Interface

Click Backup Manager on the Main Interface

Step 2. Click the Full Backup option.

Choose Full Backup

Choose Full Backup

Step 3. You can choose to encrypt your backup or not. Make your decision and click the blue arrow, AnyTrans will start to create a backup.

Select the Device and Click to Start Backup

Select the Device and Click to Start Backup


Steps to Backup iPhone to Computer over Wi-Fi

Step 1. Install and open AnyTrans on your computer > Make sure your iPhone and computer are under the same Wi-Fi. If it is the first time you try this feature, connect your iPhone to the computer, then please click the “Trust This Computer” option on your device to enable this function. 

Step 2. Choose the Backup Manager and tick Air Backup. Make sure you have enabled the “WiFi sync option” in iTunes. AnyTrans will start to back up your iPhone via Wi-Fi. 

Click on Air Backup mode on AnyTrans for iOS

Click on Air Backup mode on AnyTrans for iOS

Step 3. You can also set the backup preference and check the backup files in backup history.

Set Backup Preference and Check Backup History

Set Backup Preference and Check Backup History

AnyTrans now supports incremental backup, which means it enables you to only back up new data that is not in the existing backups. It will largely help save the backup time and disk space.


Steps to Backup iPhone Data Selectively

Step 1. Install and open AnyTrans on your computer > Plug in your iPhone > Choose Device Manager on the main interface.

Click Device Manager on the Main Interface

Click Device Manager on the Main Interface

Step 2. Go to the category management screen and select one category. Here we choose Photos for example.

Choose Photos on the Managing Content by Category Page

Choose Photos on the Managing Content by Category Page

Step 3. Select the pictures you want to backup > Click Send to Mac/PC button to download them to the computer, or click Upload to iCloud button to save them to iCloud.

Backup iPhone Data Selectively via AnyTrans for iOS

Backup iPhone Data Selectively via AnyTrans for iOS

Also Read: How to Backup iPhone to Computer >

The Bottom Line

If you have some better solutions to solve the iPhone won’t backup to iCloud issue, please share with us in the comment section. Meanwhile, don’t forget to download the free trial of AnyTrans for iOS to have a try now. You can contact us via email if you have any problems when using it.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iPhone related issues.