How to Fix iPhone/iPad Won't Backup to iCloud


Having problem when trying to backup your iPhone to iCloud? Looking for ways to solve the iPhone won't backup to iCloud issue? Here are some quick fixes.


Sep. 19, 2016


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AnyTrans – #1. iPhone Backup Tool

Download AnyTrans to backup your iPhone and extract data in iCloud backup easily. Keep reading on this guide about the potential solutions to fix the iPhone won't backup to iCloud issue.

Question: "I've been having issues with backing up to iCloud. I plug my device into a power source then go to my settings iCloud back up, then check on backup. It does its thing for a few seconds then I lock my phone then when I unlock my phone and check, it says "couldn't be backed up".

-- A User from iMore Forums

It is a well-known fact for every iPhone user that Apple provides you two common ways for backing up an iDevice: with iTunes or iCloud. This usually goes off without a hitch, but unexpected things happen somewhile. We have talked about how to solve the iPhone won't backup to iTunes issue, in this post, we are going to help you fix the iPhone backup problem with iCloud.

Part 1. Potential Solutions to Fix the iPhone Won't Backup to iCloud Issue

Firstly, check iCloud storage and make sure you have enough iCloud storage for backup (5 GB for free). Go to Settings > iCloud > Storage > Manage Storage.

  • Reset Network Settings: Go to Settings > General > Reset and tap Reset Network Settings. Your iPhone will reset all network settings. Connect to the Wi-Fi again to backup again. If your iPhone iPad is stuck on some Wi-Fi issues, please check this most common iPhone iPad Wi-Fi problems and solutions to fix them.
  • Connect to a different Wi-Fi network.
  • Update your iPhone/iPad to latest iOS 10. (Don't forget to check the most common iOS 10 upgrading issues and solutions.)
  • Log out from iCloud and log back in: Go to Settings > iCloud, and tap on Sign Out at the bottom.
  • Restart your iPhone: Hold down the home button and the sleep/wake button together until the screen goes black and you see the Apple logo.
  • Remove the previous iCloud backups for your iPhone: Go to Settings > iCloud > Storage > Manage Storage. Choose a backup, then tap on Delete Backup at the bottom.

If the above fixes not work, you can try backing up with iTunes. If you are unwilling to backup your iPhone in the old school way (neither with iCloud nor iTunes), there is still a option for you in the second part.

Part 2. An Alternative Way to Fix iPhone/iPad Won't Backup Issue

Why wont my iPhone still not backup to iCloud? What Can I do? If the above methods are not working, we also offer you an iCloud alternative to backup iPhone/iPad/iPod with ease – with AnyTrans. It is an iOS content manager that helps backup, transfer and manager 28+ types of iOS data on iPhone/iPad/iPod.

  • One click to backup iPhone/iPad to PC or Mac in viewable format, including photos, music, ringtones, messages, notes, contacts, etc.
  • You are also allowed to backup iPhone/iPad to iTunes in one click.
  • It also enables you to selectively backup data to computer or iTunes.
  • It extracts your iCloud and iTunes backup, and allows you to view them.


iPhone 7/7 Plus is available now, to transfer data to your new iPhone 7 from an old iPhone, you will firstly need to make a full backup of your old iPhone. Please check the complete guide to learn how to backup old iPhone before upgrading to iPhone 7.

Quick steps to backup your iPhone to computer:

Step 1. Download AnyTrans on your computer > Open it and connect with your iPhone or iPad. Click on Content to Mac (or PC) button. To backup to iTunes, you can click the Content to iTunes button.

Alternative Way to Solve iPhone Won't Backup to iCloud Issue

Alternative Way to Solve iPhone Won't Backup to iCloud Issue

Step 2. Choose content you want to backup and select the Export Path on computer, and click the continue button. AnyTrans will start backing up your iPhone or iPad to computer.

Alternative Way to Solve iPhone Won't Backup to iCloud Issue

Alternative Way to Solve iPhone Won't Backup to iCloud Issue

The Bottom Line

If you have some better solutions to solve the iPhone won't backup to iCloud issue, please share with us in the comment section. Meanwhile, don't forget to download the free trial of AnyTrans to have a try now. You can contact us via email if you have any problems when using AnyTrans.

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