How to Fix Apple ID Password Not Working on iCloud, iTunes or Your iPhone Device?

Is your Apple ID password not working on iCloud? Don’t worry ! You are not the only one who fails to log in to your iCloud with Apple ID and password. In this guide, we have covered several solutions for users to resolve the iCloud login issue on Mac/iPad/iPad.

Author Avatar Joy Taylor Last Updated: Sep. 29, 2021

Several iOS users have reported that the username or password for Apple ID is incorrect so that they fail to sign in to Apple services related to the Apple ID account. Whenever they tried to log in, a popup message keeps saying that the Apple ID password is incorrect. The Apple ID not working or the Apple ID password not working is actually a bug. Users get stuck in the log-in loop and feel frustrated and annoyed.

Why is your Apple ID password not working on your iCloud, iTunes, or even your iPhone? As many Mac, iPhone, and iPad users are going through this annoying issue, we collect various methods to fix this issue.

Why Is My Apple ID Password Not Working?

The Apple ID account is an email address that allows you to log in to almost all Apple services such as iCloud, iTunes, and App Store on your phone. In other words, if you have already signed in to your iOS device with Apple ID, you can use the same Apple ID account to enjoy the Apple-related services.

Nevertheless, many iOS users still report that the Apple ID password is not working as they expect. Why is your Apple ID password not working? When using an Apple ID username and password to sign in to iCloud, iTunes or simply on your phone, you may face various different problems. And here, we list several common specific issues that you may meet:

  • You fail to remember my Apple ID or password.
  • You have changed to a new Apple ID.
  • Got a message that says that your Apple ID is locked or disabled.
  • There are some issues with Apple’s server.
  • Any other issues

The above troubles will happen due to various reasons. The methods to fix the iCloud password not working problems are different for Mac and iPhone/iPad users. Here, we have mentioned methods for both users.

How to Fix Apple ID Password Not Working on iCloud?

You are not the only one who encounters Apple ID password not working on Mac. As mentioned before, there are many reasons why you fail to use Apple ID to enter iCloud. And in this section, we will provide you with some proven methods to fix the Apple ID password not working issue on Mac. iPhone, or iPad.

Apple ID Password Not Working on iCloud

Apple ID Password Not Working on iCloud

Fix 1. Reset Incorrect Apple ID

After many trials, if it keeps saying your Apple ID password is incorrect, chances are that you’ve forgotten your Apple ID account or its password. In this situation, it is not encouraged to repeatedly enter the incorrect Apple ID or password since your Apple ID may face the challenge of being disabled. In common cases, if you fail to recall your Apple ID information or your Apple ID is disabled for unexpected reasons, you may need to use some Apple ID unlocking tools to reset your Apple ID and iCloud account so as to create a new one and enjoy Apple services again.

Here we recommend you to give AnyUnlock – iPhone Password Unlocker a try. It’s an easy and quick iPhone password unlocker that allows you to remove your Apple ID and iCloud account, unlock iOS screen passcode, decrypt iTunes backup, and remove encryption settings in terms of your needs. Also, if you need to find and view passwords on your device, AnyUnlock can help you find and export as you want.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

So why not free download AnyUnlock and have a try to remove Apple ID when it says the username or password for iCloud is incorrect? You can follow the simple steps below to get rid of the issue:

Step 1. Launch AnyUnlock on Mac/PC > Select “Unlock Apple ID” option to get started. This option can help you remove Apple ID and iCloud account from your device.

Click Unlock Apple ID from the Homepage

Click Unlock Apple ID from the Homepage

Step 2. Connect your iPhone with a computer via USB cable. And click Unlock Now button from the interface below.

Click Unlock Now Button

Click Unlock Now Button

Step 3. Then AnyUnlock will remove Apple ID automatically. Please do not disconnect your device until it restarts. Meanwhile, please don’t use your device or launch iTunes during removing.

AnyUnlock is Removing Apple ID

AnyUnlock is Removing Apple ID

Step 4. When the removing process is completed, you will see the interface as below. Your Apple ID and password associated with your iOS devices was removed, then you may create a new account.

Apple ID Removed Successfully

Apple ID Removed Successfully

After the Apple ID gets removed successfully, please DO NOT “Erase All Content and Settings” on the device or restore the device with iTunes/iCloud.

Fix 2. Disable iCloud Sync

The second method that you try to fix the issue is to disable the iCloud sync on your Mac. This method works for many users and hopefully, it works for you as well.

To turn off iCloud sync on Mac, follow the below steps:

Open the “System Preferences” > Go to the “iCloud” option > Uncheck all the categories which are under iCloud.

Fix 3. Sign-Out and Sign-in Again

You can also try to sign-out from your iCloud and then, again sign-in back to see if issue resolved or not. Thus, below are the steps how you can do on Mac:

Open the “Apple Menu” on your Mac > Open “System Preferences” > Choose “iCloud” > Click on the “Sign Out” button.

Fix iCloud Password Not Working on Mac via Sign-Out and Sign-in Again

Fix iCloud Password Not Working on Mac via Sign-Out and Sign-in Again

Fix 4. Ensure Two-Step Verification Is Enabled

If your iCloud passwords not working on Mac then make sure that you have enabled the two-step verification on Mac. Wondering what is two-step verification? It is an additional security layer for your iCloud account.

To check and turn on two-step verification, follow the below steps on your Mac:

1. Go to the “System Preferences” on your Mac and click on the “iCloud” tab.

2. Move to the “Account Details” to enter your Apple ID.

3. Click on the “Security” tab > Click on the “Two-Factor Authentication” to enable it.

Fix iCloud Password Not Working on Mac via Two-Step Verification

Fix iCloud Password Not Working on Mac via Two-Step Verification

Fix 5. Delete iCloud Cache Files

Another method you can try to fix the issue is deleting iCloud cache files on your Mac. Maybe it works for you and you can come out of the iCloud login loop bug.

Step 1. Run the “Finder” on your Mac > Choose your “User” folder.

Step 2. Open the “Finder” window > Choose “Options”.

Step 3. Select “Show Library Folder” > Select libraries > Go to Library/Folder > Remove “Caches” folder.

Fix iCloud Password Not Working on Mac via Delete iCloud Cache Files

Fix iCloud Password Not Working on Mac via Delete iCloud Cache Files

Step 4. Go to Library/Application Support/ folder > Remove “iCloud” folder > Go to Library/Preferences/Folder > Trash “MobileMeAccounts.plist” files.

Fix 6. Check Software Updates

Sometimes, updating software can solve various errors. So, try to update software if updates are available and again try to login to your iCloud to see if problem iCloud password not working is fixed.

On your Mac, open the App Store > Click on the “Updates” tab. Thereafter, update software for which next update is available.

Fix 7. Reset Password for Apple ID

Having tried all the above methods, now the last method you can try is to reset your Apple ID password. Below are the steps how you can do it:

Step 1. Open the Apple official site and log in to your account > Move to the “Security” section > Select “Change Password”.

Step 2. Type your current password and then, type new password and confirm it > Click on “Change Password”.

How to Fix: iCloud Password Not Working on Mac via Reset Password

Fix iCloud Password Not Working on Mac via Reset Password

How to Fix Apple ID Password Not Working on iTunes?

Sometimes, you may need to use iTunes on your Mac. Then there will be a pop-up that comes up asking for your Apple ID login. Sometimes iTunes may have trouble recognizing your Apple ID. Therefore first you need to check if the same Apple ID can work on your iPhone or iPad. On your iPhone, you can open the “Settings” app and navigate to iTunes & App Store, where your Apple ID will display on the top of the screen. If the same Apple ID works well on your iPhone, update your iTunes to the latest version and try logging in to it again.

Fix Apple ID Password Not Working on iTunes

Fix Apple ID Password Not Working on iTunes

If you fail to log in to the Apple ID on your Apple device either, you may get the wrong Apple ID or Apple ID password. In this case, you are expected to reset your Apple ID and create a new one.

Open iTunes > Tap on the Account option on the top of the screen > Choose the “Sign in” option > Click on “Forgot Apple ID or password”.

How to Fix Apple ID Password Not Working on iPhone/iPad?

If you encounter the Apple ID password not working issue on your iPhone or iPad device, you can refer to the following methods to get it repaired.

Fix 1. Reboot iPhone/iPad

To fix iCloud password doesn’t t work on iPhone problem, try to reboot your iPhone. Restarting iDevice can solve many problems and maybe it can solve this issue also.

On iPhone 8 or later:

Hold down both volume up or down and power button simultaneously and hold down it until power slider does not appear. Drag the slider and then, press and hold the power button until the Apple logo does not appear.

On iPhone 7 or earlier/ iPad:

Hold down the side button until the power slider does not appear on your iPhone screen. Drag the slider and hold the power button until you don’t see the Apple logo

Fix 2. Sign Out and Sign-in Again

Try to sign-out from your iCloud account and after a few minutes, again sign-in back with your iCloud account.

Step 1. Open the settings on your iDevice > Go to [Your Name].

Step 2. Scroll down your device screen > Click on the “Sign Out”. Here, you need to enter a password and then, select Turn off.

Step 3. Again tap on “Sign Out” to confirm you need to sign out from iCloud.

Fix iCloud Password Not Working on iPhone/iPad via Sign Out

Fix iCloud Password Not Working on iPhone/iPad via Sign Out

Fix 3. Update iOS Software

The issue you are facing may be because you have not updated your device’s next iOS version. Thus, check if you got the next software update and if yes, then update it.

Step 1. Open the settings on your iDevice > Click “General”.

Step 2. Then, tap on the “Software Update”  > Update your iDevice to the latest iOS version.

Fix 4. Reset Apple ID Password

The last method you can try is resetting Apple ID password on iPhone or iPad if still issue is not gone. To reset the password, follow the below steps:

Step 1. Open the settings > Tap [Your Name] on the top of the screen > Open the “Password & Setting” > Click on “Change Password.

Step 2. Now, enter a current and new password to change it.

The Bottom Line

Hence, this guide has covered every possible method to fix Apple ID password not working on iCloud, iTunes, or Apple devices. As you see, AnyUnlock can be the quickest solution to help your fix your Apple ID password not working on iCloud. Hopefully, users can be able to resolve the issue on their iDevice by using the above-mentioned methods.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

Back to Top Icon