How to Fix Huawei Phone Clone is not Working

Is your Huawei Phone Clone not working? No worries! Go through this post and learn everything you should know about Phone Clone not working issue.

Joy Taylor Last Updated: Apr. 22, 2020

Phone Clone is a free and popular app available out there to migrate data from an iOS/Android device to a Huawei device. While the app is quite user-friendly, a lot of users recently encounter Phone Clone problems and want fixes for that. If you are too going through a Phone Clone problem, then you have landed in the right place to get a fix for your issue. Continue reading our Phone Clone troubleshooting guide to learn how to Phone Clone app works and how to fix the app problems like a Pro.

Part 1: How Does Phone Clone Work?

Most users encounter problems while using Huawei Phone Clone app because they don’t know how it functions properly. The Phone Clone app is freely available on both Google Play Store and App Store to download and install on the respective devices. Ideally, the app connects the devices wirelessly to transfer your data such as videos, music, photos, contacts, etc.

Not to mention, the exact functioning of the app would vary from one device to another. However, we recommend you go through the following steps to learn how the Phone Clone app works.

Step 1: Download the Phone Clone app on both of your sending and receiving phones. (Please note that the receiving device has to be a Huawei one.) Now enable Bluetooth and Wi-Fi on both the phones and place them closely. On your Huawei device, run the Phone Clone app and set it as a new phone (receiving).

Run Phone Clone App on Huawei and a Password Generates

Run Phone Clone App on Huawei (Receiving) and a Password Generates

Step 2: Run the Phone Clone app on your sending device and set it as an old device (sending). Wait until the sending device looks for the available receiving device. Once it locates the connected device, just choose it and enter the generated passcode to connect both the devices.

Enter the Generated Passcode on Old Device (Sending)

Enter the Generated Passcode on Old Device (Sending)

Step 3: Now, you can choose the data type that you want to move to your new Huawei phone. And accept the incoming data on your Huawei phone.

Choose the Data You Want to Move and Receive them on Huawei Phone

Choose the Data You Want to Move and Receive them on Huawei Phone

Part 2: Common Situations and Fixes for Phone Clone Not Working

From connectivity to device compatibility problems, there can be all sorts of issues you can encounter with the Phone Clone app. Below are some of the most common Phone Clone issues and how to fix them without much hassle.

Problem 1: Unable to Download the Phone Clone App

The first problem that most users encounter is about the installation of the Phone Clone app. In order to resolve this, ensure that your phone supports the Phone Clone app. To use the Phone Clone app on your device, you should have Android 4.0 and later, or iOS 6.0 and later.  If you have an outdated firmware, then go to your device’s settings and update the device.

To update the software on the iOS device, follow the below steps:

  • Open Settings.
  • Go to General > Software Update
  • If updates are available, then download them right away.
Fix Huawei Phone Clone Not Working via Software Update

Fix Huawei Phone Clone Not Working via Software Update

For Phone Clone troubleshooting on Android, users can go to their device’s settings in order to update their device’s firmware.

Problem 2: Connectivity Issues

Encounter a connectivity issue between the devices? Or Huawei Phone Clone not connecting both the devices? Well, ensure that both the devices are placed close to each other. In addition, Wi-Fi on both devices should be turned on beforehand.

Fix Huawei Phone Clone Not Working via Check Wi-Fi

Fix Huawei Phone Clone Not Working via Check Wi-Fi

Also, the receiving device needs to be a Huawei device to establish a reliable connection. That’s because the Phone Clone app is developed by Huawei to make sure that the target device has to be a Huawei one while the sending one could be an Android or iOS.

Problem 3: Can’t Move All Data in One Go

While migrating files from any iOS/Android device to a Huawei device, a connection between the devices could break. If that happens, then you will not be able to move all data. In order to resolve this, ensure that both the phones are placed nearby. Plus, you should not quit the Phone Clone app during the transferring process.

If the connection still breaks, then go to the device’s settings and just turn on and then turn off the Airplane mode. After then, try to transfer your files again using the app. In addition, ensure that there is no VPN installed on your device as it would interfere with the transferring process.

Fix Huawei Phone Clone Not Working via Airplane Mode

Fix Huawei Phone Clone Not Working via Airplane Mode

Problem 4: Phone Clone App Keeps Crashing

If the Phone Clone keeps crashing, then you should reinstall the app and then download it again from the Google Play Store or App Store. Or you can wipe out the cache of your Phone Clone app.

To clear the cache of the Phone Clone on Android device, go to your Settings > Apps > Phone Clone and click on the “Clear Cache” and that’s it.

Fix Huawei Phone Clone Not Working via Clear Cache

Fix Huawei Phone Clone Not Working via Clear Cache

That’s what to do when Huawei Phone Clone not working. Here, we have covered every Phone Clone problem scenario and what you should try to fix the issue.

Further ReadingHow to Clear Cache on Android Phone >

Bonus Tips: Best Phone Clone Alternative – AnyTrans for Android

Considering the Phone Clone problems, it is understandable why you want its alternative. Here comes AnyTrans for Android. Whether you want to transfer content from iOS to Android or Android to Android, AnyTrans for Android comes quite in handy for that.  It can help you transfer all common file types including messages, photos, apps, videos, contacts, etc. Indeed, all iOS data will be automatically converted to Android-friendly formats.

What’s more? AnyTrans is compatible with a wide range of Android devices, be it Huawei, Samsung, Google, Lenovo, and a lot more.

To learn how to use AnyTrans for Android to transfer content from iOS/Android to Android device, follow the below steps:

Step 1: Get AnyTrans for Android on your computer. Run it and connect both the devices to the computer with USB cables.

Run Anytrans for Android and Connect Both the Devices to the Computer

Run Anytrans for Android and Connect Both the Devices to the Computer

Step 2: From the main interface, select the “Android Mover” option. If you want to transfer content from Android to Android, then select the “Android to Android” option. Or select the “iOS to Android” option if it’s about transferring data from iPhone/iPad to Android device.

Select the Android Mover and Choose a Transferring Mode

Select the Android Mover and Choose a Transferring Mode

Step 3: Now, select the file type that you would like to transfer.

Select the File Type that You Want to Transfer

Select the File Type that You Want to Transfer

Step 4: Once you tap the “Next” button, the software will begin with the transfer process.

Transferring Process Begins

Transferring Process Begins

The Bottom Line

In our Phone Clone troubleshooting guide, you have learned about common problems you can encounter while using the Phone Clone app and how to fix them. For users seeking the best alternative for the Phone Clone app, we recommend them to give AnyTrans for Android a try. This program has all the features that the Phone Clone app has and some additional features as well.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.