Fix Hotspot Connected But No Internet on Android

If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet.

Joy Taylor Last Updated: Nov. 24, 2020

One of the frustrating situations with an Android device is that when you connect a device to an Android hotspot but the device cannot access the Internet. Until and unless you know how the issue has occurred, it can take even hours trying and fixing the issue.

If you have found yourself in that situation, you have come to the right place. Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. You will learn what to do when you can connect to the hotspot but you cannot access the Internet.

Ways to Fix Hotspot Connected But No Internet on Android Device

The following are some of the easy to perform methods for you to fix your hotspot-related issues.

Way 1. Restart Your Android Phone

If you have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. You can do this on both your host as well as the guest device to check if doing this resolves your problem.

Restart the device to fix safe mode stuck issue

Restart An Android Device

Simply hold down the Power button and choose Restart from the options on your screen. This will automatically turn your phone back on after it has been turned off.

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Way 2. Toggle Airplane Mode On and Off

The airplane mode on your phone disconnects you from all of the networks that you are connected to. You can turn this mode on your guest device and then quickly switch it back off.

What that will do is give a fresh start to the connection requests on your Android phone. If you are not sure how to go about doing that, the following will help you.

Step 1. Pull down the notification bar from the top of your phone’s screen.

Step 2. Tap Airplane mode and wait for the mode to be activated.

Enable Android Airplane Mode

Enable Android Airplane Mode

Step 3. Wait a minute and then turn the Airplane mode option back off.

You can now try to connect to your mobile hotspot and see if you can access the Internet.

Way 3. Clear the System Cache

Like your phone’s apps, your phone itself also stores cache files. These system cache files are required by certain core functions, however, sometimes these files are the reason why you have so many issues on your phone.

You can try clearing the system cache on your guest phone and see if your issue is fixed.

Step 1. Reboot your phone into recovery mode. The procedure to do this varies by each device and so refer to your phone’s manual and see how to enter recovery mode.

Step 2. Once you are inside recovery, select the option that says Wipe cache partition.

What Android Recovery Mode Is

Wipe the Cache Partition on Android

Step 3. Allow the cache partition to be wiped off and you will be good to go.

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Way 4. Check the APN Settings

Your host device uses your phone’s APN (Access Point Name) settings to connect to the Internet. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot.

You can check and verify APN settings on your phone as follows.

Step 1. Head into Settings > Wi-Fi & network > SIM & network > (your-SIM) > Access Point Names on your phone.

Step 2. You will see your current APN. Ensure it is the correct one. If it is not, tap the APN to change its settings. You can also tap the + (plus) icon to add a new APN.

Verify APN Settings on Android

Verify APN Settings on Android

That should most likely resolve your mobile hotspot connected but no Internet issue.

Way 5. Use a Static IP Address

Most hotspots assign dynamic IP addresses to the devices that connect to it. However, you can choose to go the static route and allocate a static IP to your phone. This sometimes helps fix many issues related to hotspots and it is worth giving a try. The following is how you do that on your guest’s phone.

Step 1. Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top.

Step 2. Tap Advanced options, change DHCP to Static from IP settings, enter a custom IP like in the IP address field, and tap Save.

Assign a Static IP Address

Assign a Static IP Address

Your phone should hopefully be able to access the Internet.

Way 6. Remove the Hotspot Password

Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet.

Basically, what you need to do is disable the password for your hotspot. Here is how you do that on the host phone.

Step 1. On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot.

Step 2. Tap Security and select None from the options available on your screen.

Turn off the Hotspot Password

Turn off the Hotspot Password

Step 3. Connect your guest phone to your host phone and see if the problem is resolved.

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Way 7. Update the Date and Time on Android

Both your phones should have the correct date and time settings in order for the hotspot to work. If you are not sure about this, you can fix the time and date settings on your Android devices as follows.

Step 1. Launch the Settings app, scroll all the way down, and tap System.

Step 2. Select Date & time on the following screen.

Step 3. Turn on both Use network-provided time and Use network-provided time zone options.

Configure Date and Time Settings

Configure Date and Time Settings

Way 8. Change the Hotspot Band

Your Android hotspot uses a certain band and there are devices that only work on a specific band. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet.

To fix this, you can change the current band for your hotspot, and the following is how you do that.

Step 1. Open Settings and tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot.

Step 2. Tap the option that says AP Band and change the band to 2.4 GHz Band. Then, hit Apply.

Switch the Hotspot Band

Switch the Hotspot Band

The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot.

Way 9. Ensure Your Host Device Has Proper Connectivity

While this is very basic, you must make sure that your host device is properly connected to the Internet. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage.

Your connected devices will only be able to access the Internet if your host device has Internet access.

The Bottom Line

It makes no sense to be connected to a hotspot but has no access to the Internet. Luckily, there are several methods to fix this problem as it is quite common on Android devices. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.