How to Fix “Not Registered on Network” Error on Android

If your Android phone keeps on saying it is not registered on the network, your phone has trouble getting itself registered with your carrier’s system. You can try to fix this issue using the methods available in this guide.

Joy Taylor Last Updated: Jan. 14, 2021

My phone keeps saying not registered to network what do I do?

One of the carrier issues you can experience on your Android phone is your phone saying it is not registered on the network. If this happens, it means that you cannot make or receive calls on your device. You have basically lost all your connectivity options with your carrier.

Fixing issues like this are not as simple as fixing other problems, and this is largely because these errors involve your network provider. However, there are still some methods you can give a shot to.

Also Read: Fix Android WiFi is Connected but No Internet Access >

Why Does My Phone Keep Saying Not Registered On Network

Your phone says it is not registered on the network for a variety of reasons. It may be that the proper carrier is not selected in your settings, like T-mobile. Or, there is an issue with your SIM card that is preventing your phone from getting registered with your provider. Also, if your phone system suffered old software or software bugs, it would say your device is not registered on network.

Then, read the following methods to fix the network not available issue.

How to Fix Phone Not Registered On Network Error

There is not a single fix to resolve this error as there is not a clear reason why this error occurs. However, you can try the following methods starting from the top and one of these should hopefully fix your problem.

Fix 1. Manually Select Your Carrier

Most phones automatically select the correct network provider. However, if your phone keeps on throwing the aforesaid error, you can try manually selecting a carrier and see if that works.

You still need to be in a network coverage-enable area to ensure you get cell signals.

Step 1. Launch the Settings app head to Wi-Fi & network > SIM & network > [your SIM] > Network operators.

Step 2. Disable Choose automatically.

Disable Choose Automatically

Disable Choose Automatically

Step 3. Manually find and tap your carrier name in the list.

Fix 2. Disable All Network Connections

One way to force your phone to reconnect to your carrier is to turn off all network connections on your phone and then turn these connections back on. You can do this by simply tapping an option on your Android device, and this should not take more than a few seconds.

Step 1. Swipe down from the top of your phone’s screen.

Step 2. Tap the icon that says Airplane mode to disable all network connections.

Enable Android Airplane Mode

Enable Android Airplane Mode

Step 3. After about 30 seconds, tap the same icon again to enable network connections.

Fix 3. Use a Different SIM Card

Toggling options on your phone will not fix the issue if it has been caused by your SIM card. If your SIM card is physically damaged or there are some other issues with it, you need to investigate these issues first.

One way to verify this is to use another SIM card with your phone.

Step 1. Pull out the SIM card tray and take your current SIM card off.

Step 2. Put in another active SIM card in the tray and put the tray back into your phone.

Step 3. If your phone gets signals, your SIM card has an issue and you need to replace it.

If your phone does not get signals, keep reading this guide.

Fix 4. Update Your APN Settings

While APN settings does not have much to do with why your phone is not getting registered on the network, you can edit and fix these APN settings and these might fix your issue.

If you do not already know your APN settings, call your carrier from another phone to find them out.

Step 1. Open Settings and navigate to Wi-Fi & network > SIM & network > [your SIM] > Access Point Names.

Step 2. Tap your APN in the list and make sure it is correct. Edit the APN if needed.

Update Android APN Settings

Update Android APN Settings

Fix 5. Update Your Phone’s Software

It is important that your Android phone runs the latest software version to ensure the phone is free of as many bugs as possible. If you are not sure what version your phone runs, or if you have not updated your phone in a long time, it is time to do that.

Updating your Android phone is free and you can do it without a computer.

Step 1. Access the Settings app and tap System at the bottom.

Step 2. Select System updates and install the available Android updates.

Update the Android OS

Update the Android OS

Fix 6. Use Safe Mode

When you use safe mode, your Android device only loads essential files to boot up the phone. This ensures any problematic apps or tools are not loaded when you turn on your phone.

If these apps or tools are causing the issue, rebooting your phone into safe mode should help you verify if this is the case.

Step 1. Press and hold down the Power button for a few seconds.

Step 2. Tap and hold on the Power off option.

Step 3. Hit OK to reboot into safe mode on your device.

Use Android Safe Mode

Use Android Safe Mode

Fix 7. Contact Your Carrier

Lastly, if nothing else works, you can try to get in touch with your carrier and see what they have to suggest. It might be that your carrier has updated their settings or their system, and you need to do something on your phone before your phone can get registered on the network.

Nearly all carriers have a website where you can email them or have a live chat with them.


When your Android phone is not registered on the network, you cannot make any communications as you simply are not connected with your carrier. Use the above methods to potentially fix this problem.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.