The Apple ID Can’t Be Used to Unlock This iPhone iPad

If your iPhone says that “This Apple ID cannot be used to unlock this iPhone”, there is an issue with the Apple ID that you are entering, and this guide tells how to fix it. Once the issue is fixed, your iPhone or iPad will get unlocked.

Author Avatar Joy Taylor Last Updated: Jul. 06, 2021

With most Apple devices like the iPhone and iPad, you mostly only need to enter your Apple ID once while setting up the device. Your device will then continue to use your account. Sometimes, though, your device may prompt you to enter your account details for certain reasons.

Most people who rely on Face ID or Touch ID will have difficulties finding their Apple ID logins. And, sometimes when you enter your Apple ID that you remember, your device says “The Apple ID cannot be used to unlock this iPad” or any other device that you use. This will cause you to be unable to use your device normally.

Fortunately, there are multiple ways to deal with this situation, and the following explains those methods.

Why the Apple ID Can’t Be Used to Unlock This iPhone?

You are probably curious to find out why your iPhone shows this message. It does so because the Apple ID that you are entering on your iPhone is not the one that is being used on it. The ID that is being used on the device is different from the one you are entering.

Therefore, your iPhone or iPad displays a message saying you cannot use the entered ID to unlock the device.

How to Bypass the iCloud Activation Lock on iPhone

The situation that you are in is called the iCloud activation lock. Your iPhone or iPad is locked and you cannot access it until you enter the correct Apple ID.

The following are some of the methods you can use to possibly bypass the lock and use your iPhone normally.

Solution 1. Recover Your Apple ID

Your iPhone displays the aforementioned error message because you are using a different Apple ID. If you cannot recall your actual Apple ID, there is a way to look it up on the Apple website.

Once you have found the ID, you can enter it on your phone to unlock it.

Step 1. Launch the Apple ID website in a browser on your computer.

Step 2. Click on the Forgotten your Apple ID or password link on the sign-in page.

Access the Recovery Section on Apple Website

Access the Recovery Section on Apple Website

Step 3. You will see a link that says look it up. Click on this link to find your forgotten Apple ID.

Find Your Apple ID

Find Your Apple ID

Step 4. Type in your first name, last name, and the email address that was associated with your Apple ID. Then, click on Continue to find your Apple ID.

Enter Your Apple ID details

Enter Your Apple ID details

Once you have found the Apple ID, you can enter it on your device to remove the activation lock.

Solution 2. Reset the Password for Your Apple ID

It may be that the Apple ID you are entering is the right one but your password is incorrect. If this is the case, all you need to do is reset the password for your Apple ID. Once you have done that, you can then use the newly created password on your device to unlock it.

You can reset your Apple ID password as follows.

Step 1. Open the Apple ID website and click on the Forgotten your Apple ID or password link on the log-in page.

Step 2. Enter the Apple ID that you want to reset the password for and click on Continue.

Input Your Apple ID

Input Your Apple ID

Step 3. For user verification, you will be asked to enter certain personal information about you. In this case, it asks for the phone number. Then, click on Continue.

Type Your Phone Number

Type Your Phone Number

Step 4. If you use your Apple ID with other devices, a prompt will appear on those devices. Tap Allow in one of those prompts and Apple will let you reset your password.

When the password is reset, enter the new password on your iPhone or iPad to get rid of the activation lock.

Solution 3. Use the AnyUnlock – iCloud Activation Unlocker to Fix it

If you have tried the first two methods and none of them worked, AnyUnlock – iCloud Activation Unlocker, here, gives you another choice. It is an unlocking tool that can help you successfully bypass the iCloud activation lock without Apple ID and password, and allow you to use your phone normally. It is characterized by fast, simple, and reliable. Whether you get a second-hand iPhone that is stuck in the iCloud activation lock and you don’t know the password, or you encounter the “Activation Lock” screen when restoring the iPad, you can use this tool to solve the problem.

AnyUnlock – iCloud Activation Unlock

AnyUnlock – iCloud Activation Unlock can help you bypass the iCloud activation lock without the Apple ID or password. It can also help you check if the iCloud activation lock is on or if the device is changed, quickly finding logged-in Apple ID and information if you forgot.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download* 100% Clean & Safe

Step 1. Download and install the newest version of AnyUnlock – iCloud Activation Unlocker > Launch it on your computer > Connect your iPhone to the computer with a USB cable > Choose Bypass iCloud Activation Lock from the homepage, and click the Start Now button.

Click on Start Now to Bypass iCloud Activation Lock

Click on Start Now to Bypass iCloud Activation Lock

Step 2. The iOS device needs to be jailbroken so as to bypass the Activation Lock. Read the Terms of Use carefully before jailbreaking and click the Start Now button.

Connect Your iOS Device to the Computer

Connect Your iOS Device to the Computer

Step 3. Click the Jailbreak Tutorial button to enter the jailbreaking process > Click Next after the jailbreak procedure completes.

Jailbreak Your Device

Jailbreak Your Device

After the jailbreaking, some features on your iPhone may not available: You can not use Phone Calls, Cellular Data, can not make FaceTime calls or send iMessages, and cannot sign in to iCloud with your new Apple ID from Settings.

After bypassing, please do not reset or upgrade the device, or the device will be locked again.

Step 4. When your iPhone is jailbroken > Confirm the information of your iOS device > Tap on Start Now.

Confirm Your Device Information and Start Bypassing

Confirm Your Device Information and Start Bypassing

Step 5. Please wait for a few minutes to bypass the iCloud Activation Lock.

Bypassing iCloud Activation Lock

Bypassing iCloud Activation Lock

Step 6. Wait until the bypassing process finished, and then you will see the iCloud Activation Lock is bypassed successfully interface as below. 

iCloud Activation Lock Is Bypassed Successfully

iCloud Activation Lock Is Bypassed Successfully

If you are a Mac computer owner, you can also bypass iCloud Activation Lock on your Mac, whose procedures are slightly different from PC’s.

Solution 4. Get the Original Owner to Input the Logins

If your iPhone or iPad belongs to someone else and not you, you can actually get in touch with them and ask if they can help unlock the phone. All they basically need to do is enter their iCloud login details and your device will be unlocked.

Enter the Original iCloud Logins

Enter the Original iCloud Logins

You do not need to go into any settings or menus. Simply enter the logins on the main screen where you are prompted, and that will unlock your device.

Solution 5. Erase and Remove Device from iCloud

If your device’s original owner lives far away from you and it is not possible to meet them, they can actually erase and remove your device remotely from the iCloud website. This is equal to entering the password on the device.

They need to follow the following steps to unlock your device from iCloud web.

Step 1. Open the iCloud website and sign-in to the iCloud account. This should be the account used on your locked device.

Step 2. After logging-in, click on the option that says Find iPhone to access the Find My feature.

Access Your iPhone Settings on iCloud

Access Your iPhone Settings on iCloud

Step 3. Click on the All Devices menu at the top and choose your iPhone or iPad from the list.

Step 4. When your device screen appears, click the Erase iPhone/iPad option followed by Remove from Account.

Wipe off Your iPhone or iPad from iCloud

Wipe off Your iPhone or iPad from iCloud

This will delete all the data on your device and remove the device from the iCloud account. This unlocks the activation lock on your device.

Solution 6. Use a Web-Based Service to Unlock the Device

If you have not had any success with the above methods, your last resort is to contact an online company to help you unlock your device. There are actually quite a few companies letting you remove the activation lock from your device remotely.

If you do not mind spending a good amount of money, one of these sites will help you unlock your device as follows.

Step 1. If you use an iPhone or iPad, dial *#06# on your device to find your IMEI number. On an Apple Watch, find the serial number which should be written on the case.

Step 2. Open the DirectUnlocks site in your browser.

Step 3. Enter either the IMEI or a serial number of your device on the page, select your device model, and click on the Remove Activation Lock button.

Use an Online Service to Unlock an iPhone or iPad

Use an Online Service to Unlock an iPhone or iPad

Step 4. Follow the instructions displayed on your screen, one of which is to make a payment.

The site will let you know when your device will be unlocked. You can use this method when your Apple Watch says “The Apple ID cannot be used to unlock this Apple Watch” as well.

The Bottom Line

If your Apple device refuses to accept your Apple ID and it remains locked, you are probably entering the incorrect ID. Use the above methods to find the original ID or unlock the device without the ID using one of the methods. AnyUnlock – iCloud Activation Unlocker may be your best choice.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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