How to Fix iPhone Passcode Not Working

iPhone passcode not working suddenly? Follow this tutorial to get several practical and easy ways to fix it on iPhone 8/X/7/6s/6/5s.

By iMobie | Posted on: Jan. 23, 2019, Last Updated: Jan. 23, 2019

I was using my iPhone 6. I went to use finger print recognition and nothing happened. So I went to enter my passcode and it wouldn’t work! I haven’t changed it all either. SO this is very odd. I hope this doesn’t happen again. Anyone else experiencing this with the new iPhone 6?

Passcode on iPhone is a very common way to ensure the safety of your confidential and vital information. But sometimes, things may happen, just like the user above, that your iPhone 8/X/7/6s/6/5s passcode suddenly does not working. How could this happen?

Honestly, there are many possible factors leading to iPhone password not working. It could be an iOS software glitch. For example, according to user’s feedback, many iPhone passcode not working accidents came after new iOS upgrading; It could also be some faulty operation, such as entering password wrongly over ten times by naughty kids, or inadvertently in your pocket; And so on.

Finding the reason is not what we focus on in this guide. The more important thing is how to fix this iPhone passcode not working issue. By far, the only way to solve this problem is erasing the old password, and setting a new one. But how exactly? Here are three methods below, and choose the perfect one for your situation.

Method 1. Fix iPhone Passcode Not Working with iTunes Restoring

If you have synced your iPhone with iTunes, this way works for you to erase the old password saved on iPhone.

Step 1. Connect your iPhone to the computer you have synced with.

Step 2. Open iTunes. If asked for a passcode, try another computer you’ve synced with, or use recovery mode in the third part.

Step 3. Wait for iTunes to sync your device and make a backup.

Step 4. After the sync and backup have finished, click Restore iPhone.

Fix iPhone Passcode Not Working with iTunes Restoring

Fix iPhone Passcode Not Working with iTunes Restoring

Step 5. When you are at the Set Up screen while restoring your iOS device, tap Restore from iTunes backup.

Step 6. Select your device in iTunes. Look at the date and size of each backup and pick the most relevant one. After iPhone is set up, you can make your new passcode in Settings.

Method 2. Fix iPhone Passcode Not Working with iCloud Restoring

Step 1. Go to with a another iDevice, or computer.

Step 2. If required, sign in with your Apple ID.

Step 3. Then at the top of the browser, select All Devices.

Step 4. Select the device you want to erase.

Step 5. Then tap on Erase iPhone, which will erase your whole device, including its passcode.

Step 6. Now you can either restore from a backup or set it up as new.

Note: If your iPhone isn’t connected to a Wi-Fi or cellular network, you can’t erase it with Find My iPhone.

Method 3. Fix iPhone Passcode Not Working with Recovery Mode

If you have never synced iPhone with iTunes, or set up Find My iPhone in iCloud, then you need recovery mode to erase the old password, and make a new one.

Step 1. Connect your iPhone to computer > Open iTunes.

Step 2. After iPhone is connected, force restart it:

Step 3. When you see the option to Restore or Update, choose Restore > iTunes will download software for your iPhone. If it takes more than 15 minutes, your device will exit recovery mode and you’ll need to repeat steps 2 and 3.

Fix iPhone Passcode Not Working with Recovery Mode

Fix iPhone Passcode Not Working with Recovery Mode

Step 4. Wait for the process to finish. Then you can set up your iPhone.

The Bottom Line

As you can see, there are three different but all practical ways to help you with iPhone passcode not working issue. According to you own situation, choose the best one. If you have any question about these methods, or have some other new ones, please leave your messages in the comments below. Thanks.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.